- Report: #1155263
Complaint Review: Network Solutions LLC - Internet
-
Author Not Confirmed
Why?
Network Solutions LLC
Internet, USA
Phone:
1-888-642-0209
Web:
https://www.networksolutions.com
Categories:
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Network Solutions, LLC Unauthorized renewals and domain purchases on customer accounts Unknown, used to be Virginia Internet
A customer of Network Solutions for domain name purchases and management since 1998, I was shocked to discover today that all (three) my domain names have been automatically renewed without authorization and at an unknown cost.
Also, I find myself the owner of a fourth domain that I never wanted nor requested. Network Solutions, without authorization, purchased it in my name.
This is reprehensible behavior that should be punished by the FCC. But this company with get away with it criminal behavior because it had the inside track with government officials from the begining and was the very first, for-profit internet domain name provider on the market.
DO NOT DO BUSINESS WITH THIS COMPANY. AFTER 16 YEARS, IT'S TIME TO TAKE MY BUSINESS ELSEWHERE. THIS COMPANY WAS ALWAYS TOO EXPENSIVE ANYWAY, BUT NOW, IT'S DOWN RIGHT CRIMINAL IN ITS' CONDUCT.
1 Updates & Rebuttals
Executive Support Team
Jacksonville,Florida,
Domain renewals
#2UPDATE Employee
Wed, June 18, 2014
Dear A. Malchiodi,
Thank you for your comments. We value all feedback and use this information to improve internal processes, service offerings and customer interactions. We would like to address your concern regarding the charge, so we ask that you send us your contact information and details of this post via the following link: networksolutions.com/help/email.jsp
Sincerely,
The Executive Support Team
