- Report: #1380612
Complaint Review: Networx - Internet
-
Author Not Confirmed
Why?
Networx
Internet, USA
Phone:
8886128043
Web:
www.networx.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Networx The guy insulted me and got frustrated for my wanting to cancel the account Internet
I used this company to generate leads for my Construction Company. I signed on with them with the expectation that I would receive pre-qualified leads. I received four bed leads in a row I called them up to complain and got put on hold for 30 minutes. I hung up after leaving my number for them to call back one day later I sent them an email asking them to call me back. I finally got fed up and asked them to cancel my account via email. One week after my initial call I still haven't received a call back. I finally got through after I called the number I used to sign up I told them what my issue was the guy put me on hold and then it hung up on me. At this point I was pretty pissed off and call back and let out all of my frustrations on the person who answered the phone. I finally got through to an account manager who convinced me to stay on with them after not letting me cancel the account for 10 minutes. He promised me everything was going to be better and that I was going to get more leads and they were going to be qualified. Two weeks later and the only lead I received was for work that we do not do.
I called up to cancel my account again for the second time the account manager told me that he was going to let me cancel my account and I was going to be the end of it. Then I got a call back from the same guy who tried to keep me on before. This is where things get interesting. I told the guy I did not want to work with them anymore and that they did not do what they said they were going to do for me the guy continued on for about 5 minutes trying to get me to stay with them. I continue to tell him that I was not going to continue working with them and that I was getting better leads somewhere else. The guy that told me that I was not a man of my word and that he wanted a chance to make things right. Well I told him that insulting somebody is not a good way to get them to see things his way. He went on to tell me that he was not trying to insult me merely stating the truth on that note I told him that there was nothing he could do to give me to stay with them and that I wanted him to cancel the account and refund my money. He went on to insult me some more and I told him that I would voice my complaint on the internet. So in the spirit of trying to be a man of my word here we are.
