- Report: #1243982
Complaint Review: New Horizon Moving & Storage - Internet
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Author Confirmed
Why?
New Horizon Moving & Storage
Internet, USA
Phone:
1-800-404-8982
Web:
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New Horizon Moving & Storage SCAMMERS DRUGGIES SCAM ARTIST SHERMAN OAKS California
So we hired
New Horizon Moving
AKA New Horizon Moving & Storage out of sherman oaks ca to move our things from Oxnard ca to Rhode island .. this is where all the problems began. Upon speaking with a guy named Robert he quoted me 3400$ for our move and assured me that my bill would not become outragous once my items were collected as i stated to robert my budget for the move was 4K total. I scheduled pickup for wed. july 14th at 10 am . Well New Horizon Moving & Storage showed up on tuesday around 12:30 pm a day early and 2.5 hours late.. their movers smelled of beer and weed upon arrival! after about 4.5 hours our things were packed and ready to be shipped... only to be notified that our bill as now jumped to 6100$ i was in shock.. but my things were already loaded onto the truck so what choice did i have at this point . They assured us our things would be gone by thurs and we would hear from a driver in order to provide an accurate time frame of delivery. as the days go on and we hear nothing from the company i call robert and he tells me he is looking at our stuff being loaded on the truck .. this is saturday.. he tells us the driver will be in touch. Now mind you we are relocating 3100 miles my a small 11 month old child and our 15 year old son, We just purchased a house and a new car so things were kinf of hectic . tuesday comes and i realize i have not heard from New Horizon Moving & Storage .. so i proceed to call to find out the deal. They tell us that our check 1k$ has bounced and our stuff will remain in storage in LA until 70% of our bill was paid by cash to be dep. in their Bank of america account .. which i found odd.. most businesses would allow you to make right on the check and not extort you for more money. after going back and fourth with the owner MIKE he then tells us until we make the payment we will not get our belongings. His secratary Sara informed us that we were able to make a payment using credit card in the amount 2750$ in which i did so .. however they informed me that the payment had not gone through .. only to find out they copied down the credit card info incorrectly .. and mike has told us once again we must deposit cash in his bank of america account. This whole thing just seems rather strange .. please make the pubLIC aware of their deceptive practies!
