- Report: #7520
Complaint Review: Next Card - Phoenix Arizona
-
Author Not Confirmed
Why?
Next Card
P.O. Box 60610 Phoenix, 85082-0610 Arizona, U.S.A.
Phone:
888-974-2265
Web:
N/A
Categories:
Business Rating:
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Next Card ripoff *UPDATE -Thanks a lot for helping
I have had nothing but trouble with this card from first billing.
I used this card for one thing and one thing only.
Fraud charges were filed 3 times and they still adding one of them every month.
I paid on line to keep from being late and they charge me for being late because I entered the check number. $35.00. First time paid on line.
Mary
Click here to read other Rip-off Reports on NextCard
I used this card for one thing and one thing only.
Fraud charges were filed 3 times and they still adding one of them every month.
I paid on line to keep from being late and they charge me for being late because I entered the check number. $35.00. First time paid on line.
Mary
Click here to read other Rip-off Reports on NextCard
2 Updates & Rebuttals
ripoff did help me on this. So, Thanks a lot for helping
#20
Wed, November 21, 2001
Dear Ms. Haynes,
I am in receipt of your email requesting credit of late fees and failure to prevent fraud on your account. In response to the late fees, as a courtesy, NextCard has credited your account for 2 late fees in the total of $70.
These will credit within the next two business days but may take up to 2 billing cycles to reflect on your statement.
While having an unauthorized charge on your account may seem like a failure on NextCards behalf to prevent fraud, in this case, the dollar amounts, merchant type and other aspects did not raise initial concern with NextCard.
Our records indicate that the charges have been submitted back to the merchant and credited to your account.
If we can be of any further assistance, please contact us directly.
Sincerely,
Cathy Hudson
Executive Office Supervisor
Hello,
I forgot to added that ripoff did help me on this.
So, Thanks a lot for helping
Mary Haynes
Next Card Answer
#30
Tue, November 20, 2001
Dear Ms. Haynes,
I am in receipt of your email requesting credit of late fees and failure to
prevent fraud on your account. In response to the late fees, as a courtesy,
NextCard has credited your account for 2 late fees in the total of $70.
These will credit within the next two business days but may take up to 2
billing cycles to reflect on your statement.
While having an unauthorized charge on your account may seem like a failure
on NextCards behalf to prevent fraud, in this case, the dollar amounts,
merchant type and other aspects did not raise initial concern with NextCard.
Our records indicate that the charges have been submitted back to the
merchant and credited to your account.
If we can be of any further assistance, please contact us directly.
Sincerely,
Cathy Hudson
Executive Office Supervisor
