Amkesler
Las Vegas,#2Author of original report
Mon, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there. WOW! 1st class all the way! I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please. For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
Amkesler
Las Vegas,#3Author of original report
Mon, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there. WOW! 1st class all the way! I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please. For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
Amkesler
Las Vegas,#4Author of original report
Mon, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there. WOW! 1st class all the way! I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please. For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
Amkesler
Las Vegas,#5Author of original report
Mon, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there. WOW! 1st class all the way! I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please. For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
Amkesler
Las Vegas,#6Author of original report
Sat, April 19, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
Amkesler
Las Vegas,#7Author of original report
Sat, April 19, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
Amkesler
Las Vegas,#8Author of original report
Sat, April 19, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
Amkesler
Las Vegas,#9Author of original report
Sat, April 19, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
Amkesler
Las Vegas,#10Author of original report
Thu, April 17, 2008
EVERYONE PLEASE DISREGARD MY COMPLAINT I HAVE BEEN CONTACTED BY NH KRYSTAL AND HAVE BEEN ABLE TO WORK WITH THEM IN COMING TO A RESOLUTION.
Amkesler
Las Vegas,#11Author of original report
Tue, April 01, 2008
NH Krystal has contacted me and we have come to a great and fair agreement. Please disregard my complaint.