Workzombie
St Pete,#2UPDATE EX-employee responds
Sun, July 06, 2008
As an ex-employee who quit due to disgust with how management makes their workers harrass customers and punishes employees for not being aggressive, I hope you sue and win. The general phone number for the company (aka Special Data Processing) is 727-524-3600. This one always works, as it's the one employees use, too. Good to have for your records. It appears to me that the company is getting even more aggressive, letting their employees YELL at customers! Wow! Magazines are not a necessary item in this tough economic time, so they should be nice to their callers, now more than ever! When you get another call, tell them this, "For accuracy, this call may be recorded." They used to make us say this before each and every call. They record their calls, so why not record them too, but make sure to be upfront about it. The "supervisor" that salespeople transfer you to aren't really supervisors but verifiers, all they do is verify credit cards and try to talk you into closing the sale. As to talk to the team leader, whether you are talking to a regular salesperson (SSA) or "supervisor" (Verifier). Hope this helps.