- Report: #987387
Complaint Review: northstar nutritional - Fredrick Maryland
Reported By:
sandy -
strasburg, Virginia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
northstar nutritional
PO Box 970 Fredrick, Maryland, United States of America
Phone:
4433534354
Web:
northstarnutritionals.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
northstar nutritional northstar nutritional is a rip off and should not be ordered from over the web Fredrick, Maryland
I ordered syntynol x2 for my mother 3weeks ago from Northstar Nutrtionals and received all the wrong product. When I called and told them they at that time told me that they were going to send the right products out that day, that was 3 weeks ago and I still haven't received the meds yet. Today 12/26/12 when I called them to complain they said the meds were just sent out today.. I paid $15 for priority shipping that they didn't offer to refund to me and didn't even give an expaination why it was just being shipped. It even showed in there files were I had called on 2 seperate occassions about this same problem for this same med.this company should not be able to have a web page and should be looked into by the BBB. At all cost friends do not use this company for any reason because you won't get the right product the right meds, and will get the run around everystep you go and be left waiting hoping that you do somedayyyyy get the iteams that you payed your hard earned money for from these scam artist.
Please hear me and don't us this company to get products that your love one needs to feel better because they want get them when they need them no matter haow much you call and wait. THEY ARE SCAM ARTIST AND RIPOFFS TO THERE PROMISE TO YOU as a consumer
Please hear me and don't us this company to get products that your love one needs to feel better because they want get them when they need them no matter haow much you call and wait. THEY ARE SCAM ARTIST AND RIPOFFS TO THERE PROMISE TO YOU as a consumer
1 Updates & Rebuttals
Mason
Baltimore,Maryland,
From NorthStar Nutritionals
#2UPDATE Employee
Fri, June 06, 2014
Hello! My name is Mason I am a representative from NorthStar Nutritionals. I am so sorry to hear of the experience you had with our company. We do provide a guarantee for express shipping and can provide a refund of the difference in price if your order does not come within the guaranteed timeframe at your request. I apologize if one of our representatives did not handle your request properly. We have received a lot of positive feedback from our valued customers and apologize for your unique experience. If you have any further questions or comments please feel free to give me a call at 443-353-4030. I am in the office 9am to 5:30pm Monday-Friday EST. Thank you.
