- Report: #86214
Complaint Review: NORTION AKA SYMANTEC - MIAMI Florida
-
Author Confirmed
Why?
NORTION AKA SYMANTEC
WWW.SYMANTEC.COKM MIAMI, Florida, U.S.A.
Phone:
866-206-8800
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NORTION AKA SYMANTEC will not honor rebates MIAMI Florida
Date: Thu, 1 Apr 2004 12:27:17 -0400 (AST)
From: [email protected] To:
Subject: Symactec Promo Center Email
Dear Donna
Rebate ID: 110171124
Offer Code: 03-63222
Thank you for your rebate inquiry. We truly apologize for any inconvenience this may have caused you, unfortunately, we have received your submission, but we are currently unable to honor it because our records indicate that we did not receive proof that you
own a previous version of the Symantec software or a competitor's software. This proof can be any of the following.
Copy of receipt or invoice from old version.
Liner notes from the CD case (for the old version).
Print screen showing version number of previous version.
Front cover of previous manual.
Please be so kind to send us the proof along with your name, your complete mailing address, and the Rebate ID at the top of this email, may be mailed or faxed to:
Rebate Special Services
PO Box 028516
Miami FL 33102-8516
Fax Number: (800) 886-8370
Please allow 24-48 hours to process your fax, also you can sen it in
scan by e-mail.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at [email protected]. We are always happy to help.
You can also track the status of your rebate, using the Rebate ID above, at www.symantecrebates.com.
Menfis
Symactec Promo Center Email
On Tue, 23 Mar 2004 07:44:24 -0600 (CST) you wrote:
>First Name: donna
Zip Code: 06401
>Phone: 203-732-2789
>Rebate For: Norton SystemWorks 2004
>How can we help: I checked the status of my rebate and it states that my rebate is invalid. What do I need to do to receive my rebate?
I have a question: i want my rebate or i will put u on
ripeoffreport.com
>Comments: i want my rebate or i will put u on
>Tracking Number: 110171124
>
This message is not flagged. [ Flag Message - Mark as Unread ]
Date: Thu, 1 Apr 2004 08:50:59 -0800 (PST)
From: "DONNA KRUPA" <
Add to Address Book
Subject: REBATE
To: [email protected]
WHY DO YOU NEED THE OLD VERSION OF THE SOFTWARE? WHEN BROUGHT MY PC THE NORTION 2003 WAS ON IT. WHEN I BROUGHT THE 2004 I REPLACED IT WITH THE 2004. I WILL STILL REPORT YOUR COMPANY TO RIPOFFREPORT.COM
AND TELL THE WORLD THAT YOUR COMPANY DOES NOT HONOR REBATES AFTER I MADE MORE THEN MY SHARE TO GET MY REBATE
THAT WAS ON THE BOX.
I STILL DO NOT SEE WHY IN THE WORLD YOUR COMPANY MY OLD
INFORMATION ABOUT NORTION 2003 IS SO IMPORTANT. I DID HAVE A DIFFERENT E MAILING ADDRESS AT THE TIME I BROUGHT THIS PC. THEN I WENT WITH SBCGLOBAL.NET IN NOV 2003 BUT BEFORE THIS IT WAS WHICH I NO LONGER USE. SO LET ME MAKE MY REPORT TO AND LETS SEE WHO WILL BUYING YOUR
SERVICES.
Donna
ansonia, Connecticut
U.S.A.
From: [email protected] To:
Subject: Symactec Promo Center Email
Dear Donna
Rebate ID: 110171124
Offer Code: 03-63222
Thank you for your rebate inquiry. We truly apologize for any inconvenience this may have caused you, unfortunately, we have received your submission, but we are currently unable to honor it because our records indicate that we did not receive proof that you
own a previous version of the Symantec software or a competitor's software. This proof can be any of the following.
Copy of receipt or invoice from old version.
Liner notes from the CD case (for the old version).
Print screen showing version number of previous version.
Front cover of previous manual.
Please be so kind to send us the proof along with your name, your complete mailing address, and the Rebate ID at the top of this email, may be mailed or faxed to:
Rebate Special Services
PO Box 028516
Miami FL 33102-8516
Fax Number: (800) 886-8370
Please allow 24-48 hours to process your fax, also you can sen it in
scan by e-mail.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at [email protected]. We are always happy to help.
You can also track the status of your rebate, using the Rebate ID above, at www.symantecrebates.com.
Menfis
Symactec Promo Center Email
On Tue, 23 Mar 2004 07:44:24 -0600 (CST) you wrote:
>First Name: donna
Zip Code: 06401
>Phone: 203-732-2789
>Rebate For: Norton SystemWorks 2004
>How can we help: I checked the status of my rebate and it states that my rebate is invalid. What do I need to do to receive my rebate?
I have a question: i want my rebate or i will put u on
ripeoffreport.com
>Comments: i want my rebate or i will put u on
>Tracking Number: 110171124
>
This message is not flagged. [ Flag Message - Mark as Unread ]
Date: Thu, 1 Apr 2004 08:50:59 -0800 (PST)
From: "DONNA KRUPA" <
Add to Address Book
Subject: REBATE
To: [email protected]
WHY DO YOU NEED THE OLD VERSION OF THE SOFTWARE? WHEN BROUGHT MY PC THE NORTION 2003 WAS ON IT. WHEN I BROUGHT THE 2004 I REPLACED IT WITH THE 2004. I WILL STILL REPORT YOUR COMPANY TO RIPOFFREPORT.COM
AND TELL THE WORLD THAT YOUR COMPANY DOES NOT HONOR REBATES AFTER I MADE MORE THEN MY SHARE TO GET MY REBATE
THAT WAS ON THE BOX.
I STILL DO NOT SEE WHY IN THE WORLD YOUR COMPANY MY OLD
INFORMATION ABOUT NORTION 2003 IS SO IMPORTANT. I DID HAVE A DIFFERENT E MAILING ADDRESS AT THE TIME I BROUGHT THIS PC. THEN I WENT WITH SBCGLOBAL.NET IN NOV 2003 BUT BEFORE THIS IT WAS WHICH I NO LONGER USE. SO LET ME MAKE MY REPORT TO AND LETS SEE WHO WILL BUYING YOUR
SERVICES.
Donna
ansonia, Connecticut
U.S.A.
