- Report: #568809
Complaint Review: Norton - Symantec Corporation - mountain view California
Reported By:
Chris -
wichita, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Norton - Symantec Corporation
350 Ellis Street mountain view, 94043 California, United States of America
Phone:
Web:
www.symantec.com
Categories:
Business Rating:
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Norton - Symantec Corporation Norton, Norton, They wont honor subscription if you have to reload the software, virus got through norton firewall mountain view, California
SEPTEMBER 2009 I purchased Norton 360 for 3 computers . The subscription was for 2 years.
January 2010 one of my computers picked up a virus. Norton didnt catch it and still is oblivious as I had to use other software to eliminate the virus. I recently reformatted a laptop with norton And when I reloaded the Norton software, my software key didnt work, saying I had used up all The activations. I had 500 days left of subscription. I had only activate 3 computers once each.
I wasted my time calling the tech support, some guy Sankrath, and he said he would try to activate my Subcsription by remote. So I watched this guy try putting in the code several times, Gee I already Did that and explained that to the guy. He said then I must contact the software vendor where I purchased The Norton 360.
In other words he told me to pound sand.
(((competitor's name redacted))) software is a free download and blew away the virus. Thanks Norton,
and Good bye you bunch of turds.
SO NOTE THIS. NORTON DOESNT ALWAYS PROTECT YOUR COMPUTER,
NOR WILL THEY HONOR YOUR SUBSCRIPTION IF YOU HAVE TO RELOAD IT.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
January 2010 one of my computers picked up a virus. Norton didnt catch it and still is oblivious as I had to use other software to eliminate the virus. I recently reformatted a laptop with norton And when I reloaded the Norton software, my software key didnt work, saying I had used up all The activations. I had 500 days left of subscription. I had only activate 3 computers once each.
I wasted my time calling the tech support, some guy Sankrath, and he said he would try to activate my Subcsription by remote. So I watched this guy try putting in the code several times, Gee I already Did that and explained that to the guy. He said then I must contact the software vendor where I purchased The Norton 360.
In other words he told me to pound sand.
(((competitor's name redacted))) software is a free download and blew away the virus. Thanks Norton,
and Good bye you bunch of turds.
SO NOTE THIS. NORTON DOESNT ALWAYS PROTECT YOUR COMPUTER,
NOR WILL THEY HONOR YOUR SUBSCRIPTION IF YOU HAVE TO RELOAD IT.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
