Complaint Review: Oaks Pawn & Jewelry - Gainesville Florida

This report is false and slanderous.  The names and information given should be reviewed and should have to be proven true before they are reported this way.  The owners of this business should sue this person, as the store is well known for being a great place to do business. 

It is highly regarded by the police and has cooperated fully for years, and this can be verified by calling Gainesville Police Department and the Alachua County Sheriff's Office.

It is worth you while to take the time to get the facts regarding this store.  If the owners were in the habit of selling fake items, the store would be out of business.  Instead is is the most highly regarded pawn shop in Alachua Country and also does more business than any other in the county.  You don't get that kind of customer loyalty by doing shady business.

The owners are long time residents of Gainesville, thirty years or more, and are outstanding citizens who support local charities and the community in general.

Please note that Clint Asbell is not longer with the company.

First, I would like to say that any of our customers know this is not how we conduct our business. If there has ever been such a situation, we handled it the best way possible and made sure that in the end our customers were more than satisfied. We have spent years, working to become a customer-driven company and are very dedicated to making every customers buying or pawning experience comfortable, convenient and the most satisfying experience possible. We would truely love for the two people who are responsible for these "false" reports, to come forward and show the proof of the item that was purchased and that we were were unwilling to resolve the situation. As the Store Manager, i can personally say that i have never sold a Rolex Watch and had a customer come back claiming the watch was a fake. On top of that, i can promise we have never escorted or kicked anyone out of our store as mentioned in the first report. In reguards to the second report i can promise we have never told anyone in our store to get lost. If these reports were true we would have made the situation right for the customer, however we are not even familiar with these two situations. As the Store Manager, i can guarantee this statement because i am the individual that has to deal with these issues. We are sure that these reports are being written by a disgruntled ex-employee or an individual who is trying to make personal attacks against either the owner or manager and trying to do so through these fasle reports at the store. once again, i would like to say that any of our "REAL" customers know that we have an outstanding reputation throughout the community and know that the accusations in these reports are not how we conduct our business at Oaks Pawn and Jewelry!!!! We would absolutely love, and challenge "ANGRY BUYER" and "BIG JOHN" to come forward and let us know who you are and the apparent problems you hold!!!!! If you have any questions reguarding these reports please contact us at 352.332.7529

I have doing business for a while with oaks jewelry and pawn buying selling and pawing of various items over the years and always had a good experience. The owner ( Sal ) the manger (Clint) and rest of the staff have always showed me good courteous service. Some the things that I have bought from them over the years have included jewelry such as a Rolex that i bought for my fathers birthday. It was not a fake. Before I gave it to him I took to it appraiser to have it appraised for my father to be able to get insurance for it. The Appraiser appraised it for $5000 and told me that it was a fine genuine rolex. I am not sure as to what kinda problem, vendetta, or motive this guy has, but i can tell you that from my experience that i have never have had a problem like his.