- Report: #212120
Complaint Review: OC Data Recovery - Irvine California
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Author Confirmed
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OC Data Recovery
10005 Muirlands Bl #O Irvine, 92618 California, U.S.A.
Phone:
800-422-7111
Web:
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OC Data Recovery - Hollywood Data Recovery - San Diego Data Recovery Lindsay Svidergol ripoff rude and has a hard time with the truth! Irvine California
Use caution if you ever do business with OC Data Recovery, Hollywood Data Recovery or San Diego Data Recovery. We left a hard drive for data recovery. They charged $75.00 "to look at it", they said they wanted $1,750.00 to recover the data after looking at it. We needed the data even though we knew we were getting ripped so we agreed. Lindsay Svidergol OC Data Recovery sent over an agreement to sign, we signed and faxed it back. We were told to wait 7 days then call. We waited 7 days and called, Lindsay Svidergol claims she never got out fax, even though it is in our fax log as delivered. Lindsay Svidergol said "I don't care what your fax log states". So we asked what do we do know? OC Data Recovery really put us in a terrible spot, Lindsay Svidergol said "I do think it's best if you take your business elsewhere"!! And kept our $75.00 on top of it!
We don't think they ever recover data, they just take peoples $75.00 all day long, some business they run! If you need data recovered and want to deal with the worst company in the data recovery business and subject yourself to terrible customer service from very rude people call OC Data Recovery.
Nav
Los Angeles, California
U.S.A.
We don't think they ever recover data, they just take peoples $75.00 all day long, some business they run! If you need data recovered and want to deal with the worst company in the data recovery business and subject yourself to terrible customer service from very rude people call OC Data Recovery.
Nav
Los Angeles, California
U.S.A.
1 Updates & Rebuttals
Lindsay
Irvine,California,
U.S.A.
Responding to former client with hurt ego
#2UPDATE Employee
Thu, September 28, 2006
This former client of ours is probably not used to someone standing up to him and refusing to deal with his rudeness. Yes, we do charge an assessment fee. It is applied towards the final recovery cost. We determined that this client's drive had an internal mechanical failure and would require our clean room services. We have over a 90% success rate, and I have no doubt that we would have been able to recover his data for him. As far as these ridiculous accusations, well obviously this does not happen all the time; otherwise I would not have known exactly who this comment was from. I have all email correspondence to and from this client if anyone is interested in the breakdown of events. Why would we lie about not receiving a fax? What exactly would be the point? We want to complete jobs, as many as possible. I was in constant communication with this client even as he was copying me on emails he sent to Seagate (trying to get them to pay for the recovery...) Not once did he call or email saying he had sent the fax with his approval or asking if I had received it. We are an honest and legitimate business. I encourage anyone to visit our website and see our list of some of the reputable companies that we have serviced.
