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  • Report:  #931619

Complaint Review: Ocean Honda of Santa Cruz - soquel California

Reported By:
Gordon - san mateo, California, United States of America
Submitted:
Updated:

Ocean Honda of Santa Cruz
3801 Soquel Dr. soquel, 95073 California, United States of America
Phone:
(831) 464-1500
Web:
www.oceanhondasantacruz.com
Categories:
Tell us has your experience with this business or person been good? What's this?
After emailing them for a price quote, I was constantly getting calls from this place. Aftering confirming the out of the door price on the phone 3 times with the manager Chris O'Connell. I drove 45 miles to their place and met him. He then told a salesman to take us to a waiting area and he will prepare the contract. Later a person identified himself as the general manager came over with a contract.

As to my surprise the contract was $2,000 over our telephone agreed price. The general manager said there is no way he can sell the car at the agreed price. I then asked why the manager lied over the phone just to get me into their dealership. He then said he has not agreed on the price with me personally. I got up and left that place and I told him their business tactic will be disclosed on the internet anyway I can.... So buyers beware!!! 


1 Updates & Rebuttals

Jim

Orlando,
Florida,
USA
FANTASTIC!

#2Consumer Comment

Fri, August 24, 2012

You were absolutely FANTASTIC!  Everybody should learn from you.  They thought you were going to be like so many others and play doormat!  Nope!  Thank you for being such a wonderful example of being a SMART CONSUMER!!!!

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