- Report: #1329154
Complaint Review: OCM.COM - Internet
Reported By:
Demetria -
Imperial Beach, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
OCM.COM
Internet, USA
Web:
OCM.COM
Categories:
Business Rating:
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OCM.COM Pissed Off Customer Internet
Received emails from this company stating purchase your linens early as supply runs out and to make sure you get the colors you want. Rooms hadn't been assigned at that time but it was mentioned in the emails that the beds were all the same and of unusual size and this company provides the correct sizes for these particular beds in these dorm rooms. We placed our order. My daughter was put into a renovated dorm and the beds were not twin XL which they sent but full size. Since we had not opened up any of these things before she was taken up on check in day, because there was no need due to the fact the company said all the beds were of the same size in these dorms and these items would fit - WE BELIEVED THEM...
Well.... Go to make up the bed before we leave her there and the mess does not fit the bed!!!!! We had to go to Walmart and buy some full size covers for this bed!!!! To me that's false advertisement... How are you all selling something that you say is correct when we don't even know ourselves what the size of these beds is supposed to be... Then you have the nerve to send these things in the CSUSB envelopes which says in advance you all should know which dorm rooms have twin XL or full size beds... I sent ALL your mess back to you I had to buy EVERYTHING... What is ridiculous is this cost you $24.95 to send to me a weight of 35 or so pounds; but IT COST ME $116 TO SEND IT BACK TO YOU a weight of 30 lbs!!!! This is more than a RIP OFF!!!! This is RIDICULOUS....
It is only right that I warn people DO NOT BUY FROM THIS COMPANY - OCM.COM.... GO TO WALMART.... They are fluffing... There is no way it should have cost me $116 to mail back this box that only cost them $24.95 to send me when they sent the wrong mess when they said all the beds were the same size...
BE CAREFUL!!!! THIS MISTAKE ON THEIR BEHALF COST ME AN EXTRA $91 TO SEND THEIR MESS BACK...
