- Report: #43106
Complaint Review: Ocwen Federal Bank FSB - West Palm Beach Florida
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Author Not Confirmed
Why?
Ocwen Federal Bank FSB
P.O. Box 514577 Los Angeles, CA 90051 West Palm Beach, 85382 Florida, U.S.A.
Phone:
800-74OCWEN
Web:
N/A
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Business Rating:
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Ocwen National Bank, Ocwen Federal Bank FSB Would not agree to short sale & forced us into foreclosure West Palm Beach Florida
We had been in a bad situation when our loan was transferred to Ocwen in October 2001. We put our home on the market in December 2001 and got a buyer in February 2002. Ocwen continually asked for financial statements for us throughout the process. We sent two of them that had no changes in them.
Ocwen would NOT approve the sale. We waited over 6 weeks and keep giving them everything they requested including a $300.00 processing fee for them to read the documents that they requested for the short sale. They kept telling our realtor that everything seemed in order.
We moved out of the house on March 14, 2002 thinking the home would close the next week. When it didn't - the buyers withdrew their offer and we were left living at our new home and having the old one. Ocwen NEVER returned my call to answer what else we needed to do to satisfy them.
We were forced into foreclosure because of Ocwen. It made NO sense whatsoever that they would be so difficult with us. They assumed our loan so it wasn't like they had been working with us for years and they were finally frustrated. We were with them for only 4 months and they did nothing to help us try to put a positive end to a difficult situation.
David
Peoria, Arizona
U.S.A.
Ocwen would NOT approve the sale. We waited over 6 weeks and keep giving them everything they requested including a $300.00 processing fee for them to read the documents that they requested for the short sale. They kept telling our realtor that everything seemed in order.
We moved out of the house on March 14, 2002 thinking the home would close the next week. When it didn't - the buyers withdrew their offer and we were left living at our new home and having the old one. Ocwen NEVER returned my call to answer what else we needed to do to satisfy them.
We were forced into foreclosure because of Ocwen. It made NO sense whatsoever that they would be so difficult with us. They assumed our loan so it wasn't like they had been working with us for years and they were finally frustrated. We were with them for only 4 months and they did nothing to help us try to put a positive end to a difficult situation.
David
Peoria, Arizona
U.S.A.
