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  • Report:  #477391

Complaint Review: Ocwen Loan Servicing - Orlando Florida

Reported By:
- MEMHIS, Tennessee,
Submitted:
Updated:

Ocwen Loan Servicing
12650 Ingenuity Dr, Orlando, 32826 Florida, U.S.A.
Phone:
800-7462936
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This Company is ripping me off. I have tried to ask for help from them but they keep adding fees to my account. I am trying to save my house but they are not helping me bring my account up to date. I have filled out all types of forms that they claimed was approved by our president but i have not received an answer yet!! They are sending mail that i have to pay for, they are adding fees to my escrow acount that i have to pay for and they will never tell a certain person to talk to. When im on the phone with them they state that my account is being handled but when i call back 2 months later they have no record of me speaking to anyone!! This Company just takes people homes.

JESSE

MEMHIS, Tennessee

U.S.A.


1 Updates & Rebuttals

Mdluk

Tucson,
Arizona,
U.S.A.
Some Idea's

#2Consumer Comment

Tue, August 11, 2009

Jesse, First find out who own's your house alot of time's Ocwen is just the payment processing center, not the owner of the note. If Ocwen is not the owner of the note(get your duck's in a row, paper work dealing with Ocwen and any tape's of phone conversation with Ocwen))then contact the owner and let them know what is going on I.E. how Ocwen tell's you one thing and does another. also make it clear to them "you what to keep you home" and Ocwen is making it very hard for you to do just that(they will loss the money on the home not Ocwen).again Ocwen alot of time's just process the payment so when they mess up you have to go to the boss(the note holder) they are the one that pay's Ocwen not you so if you want to get it done just go above Ocwen head(to upper management, I.E. note holder) Also contact the FEDERAL TRADE COMM F.T.C. they will investigate if and only if there are several complaintes on a company(so the more of us the better). Also start taping your call's with Ocwen,it'll show how they say one thing and do another great if you ever have to us it against them.I started using these and other stuff and it seem's to be helping.GOOD LUCK and don't give up. Mdluk

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