- Report: #1086702
Complaint Review: OCWEN Loan Servicing - West Palm Beach Florida
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Author Not Confirmed
Why?
OCWEN Loan Servicing
West Palm Beach, 33416 Florida, USA
Phone:
800-746-2936
Web:
www.ocwencustomers.com
Categories:
Business Rating:
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OCWEN Loan Servicing OCWEN Mortgage Systematic fraud, They stop auto pay without telling you and then charge a late fee and start collections process West Palm Beach Florida
OCWEN Loan Servicing appears to be systematically attempting to defraud borrowers by cancelling borrowers' automatic payments (without informing the borrower) and then adding a late fee and turning the account over to collections. This happens within days of the due date. The first indication the borrower has of trouble is the "collections" call. In my case, after a very stressful negotiation, OCWEN agreed to to "make an exception" for me since I have never paid late. They would not confirm they had cancelled my automatic payment. In fact, they wouldn't even acknowledge my questions about it which tells me this is an intentional scam.
