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  • Report:  #372285

Complaint Review: Ocwen Mortgage - Orlando Florida

Reported By:
- Keithvile, Louisiana,
Submitted:
Updated:

Ocwen Mortgage
ocwen.com Orlando, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My mortgage was covered under a personal policy, through Escrow, for hazardous and flood conditions, for a total of $1300 a year, from October 2006 to October 2007.

In April 2007, OCWEN forced an insurance policy for Hazards ($1357.74) and a forced flood insurance policy ($846.62) on my loan, which was already covered. This raised my automatically debited payment a total of $183.70 a month.

When I contacted OCWEN, I was transferred and referred between ESCROW and INSURANCE Departments with no answers or resolutions. They did not renew my personal policy, for $1300 a year in October 2007. I got new quotes in November 2007, they never paid the premium.

In March 2008, I CLOSED my bank account because OCWEN would not stop the auto pay, for the incorrect amount.

In April 2008, the mortgage was sold to Greentree. I have been working with Ocwen and Greentree now for almost SIX MONTHS and still do not have the payments and escrow correct. I have detailed my taxes & my insurance policy total, along with the P&I on my mortgage, and yet Greentree can not seem to reconcile my ESCROW account because of OCWEN's FORCED INSURANCE POLICY.

At wits end!

Rebecca

Keithvile, Louisiana

U.S.A.


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