- Report: #1080787
Complaint Review: Ocwen Mortgage - Phoenix Arizona
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Author Not Confirmed
Why?
Ocwen Mortgage
PO Box 780, Customer Care, Waterloo, IA 50704-0780 Phoenix, 85062 Arizona, USA
Phone:
800-766-4622
Web:
https://ocwen.mortgagebanksite.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ocwen Mortgage Loan Services, LLC (formerly GMAC Mortgage) This company bought my 15 year fixed mortgage from GMAC and ironically, I never had any issue . Phoenix Arizona
In addition to my regular mortgage payment ($1279.84) for September 1st, 2013, on August 30, 2013 I sent my mortgage company an additional amount of $10,000.00 for them to obviously apply towards my principal balance. To date, these funds ahve not been applied to my principal balance and when I called about it, I was told it would take 5 business days for it to post to my account so I wait in vain as this is a large sum of money to be hanging in cyber space somewhere. They have acknowledged receiving the additional amount but claim it will post in 5 days so where and who has benefit of the $10k in the meantime, assuming they do post it eventually? Something doesn't smell right and I want this matter looked into from a consumer fraud/usry standpoint because this is a very bad business practice and can't be legal.
