- Report: #1055212
Complaint Review: Ocwen Servicing - Internet Florida
-
Author Not Confirmed
Why?
Ocwen Servicing
Internet, Florida, USA
Phone:
800-746-2936
Web:
Www.ocwen.com/Mortgage-customers
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ocwen Servicing Deceptive practices involving but not limited to cruel and unusual emotional abuse Internet Florida
I was wondering if any lawyer is putting together a class action against Ocwen for intentional emotional abuse, false advertising ? I recorded all phone appointment conversations with case managers (assuming it can be used legally since each start with recording disclosure) and paperwork. I was approved for HAMP through Ocwen and the government sponsored financial advisors assigned to handle these cases. I made all trial payments as requested on time of $773.76 and was told my final agreement with permanent loan modification would arrive in June by my Ocwen case manager Alicia Vallero who said she would make an appointment to speak with me May 8th to take next payment since I won't be able to on the website now that the trial period is completed. I was checking my loan on the Ocwen website as I do randomly due to distrust in Ocwen and find an email flashing at me stating I do not qualify for the HAMP program with my appointment with my case manager cancelled. Are not corporations considered people now so would there be no way to pursue lawsuit against Ocwen as a person for emotional abuse or torture? Thank you for your time. (((ROR redacted)))
1 Updates & Rebuttals
Ocwen Torturee
Miami,Florida,
Resolved
#2Author of original report
Wed, July 24, 2013
I finally go my home loan modified and can put this behind me. It took a year and multiple faxes and emails. They're is a huge disconnect with the offices in Florida and their call centers in India which caused the stress and issues. Best advise I can give is don't give up and take it with a grain of salt through the process or you'll go crazy. Also their automated system send rejection letters even if you have Veblen approved which again made the process a mental torment. Record your calls if you cannot and keep all paperwork you get until your done as well make sure you read all clauses in your contract as one clause in mine saved my home. God speed and good luck.
