- Report: #29496
Complaint Review: Ocwen - Los Angeles California
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Ocwen
Los Angeles, California, U.S.A.
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Ocwen due to injury and surgery I fell 1 month behind in payment They never offered a forbearance Los Angeles California
June 3rd I injured my ankle. It required surgery. Intense pain and infection incurred. I was unable to make it to work. I am paid on straight commission. I fell behind for June and July.
I made my payment in June and couldn't in July. I was able to make more than the loan payment in August ($2,000) but they kept calling and insisting that I pay a certain amount to prevent attorney action. Still I received a certified letter from their attorney. I called August 28th explaining I would be unable to make the commitment they forced on my for ($2257) on August 30th. THey said there was NO WAY to stop the process. THey charged me a separate $10.00 processing fee that bounced at my bank as well. Therefore, setting me back an additional $50.00 in fees at my bank.
Thy never explained any other way to deal with my injury situation. Just that I need to pay it and all these late fees and attorneys fees were going to be added.
Since July 29th I have been out of a cast and going through therapy. I am back full time at work and had a very good August, I will still be behind and only want a way to stop the additioal fees and attorney costs. I will get current but feel they call me and try to force me into payments and deadlines I cannot make.
I have also requested a date change for payment, it is the 16th , but I get paid on the 20th all my commissions. I was hoping they could accomodate me in that nature as well.
Marilyn Richards
Olympia,, Washington
I made my payment in June and couldn't in July. I was able to make more than the loan payment in August ($2,000) but they kept calling and insisting that I pay a certain amount to prevent attorney action. Still I received a certified letter from their attorney. I called August 28th explaining I would be unable to make the commitment they forced on my for ($2257) on August 30th. THey said there was NO WAY to stop the process. THey charged me a separate $10.00 processing fee that bounced at my bank as well. Therefore, setting me back an additional $50.00 in fees at my bank.
Thy never explained any other way to deal with my injury situation. Just that I need to pay it and all these late fees and attorneys fees were going to be added.
Since July 29th I have been out of a cast and going through therapy. I am back full time at work and had a very good August, I will still be behind and only want a way to stop the additioal fees and attorney costs. I will get current but feel they call me and try to force me into payments and deadlines I cannot make.
I have also requested a date change for payment, it is the 16th , but I get paid on the 20th all my commissions. I was hoping they could accomodate me in that nature as well.
Marilyn Richards
Olympia,, Washington
1 Updates & Rebuttals
Donna
Garland,Texas,
U.S.A.
Ocwen is not there to help you!
#2Consumer Suggestion
Thu, January 02, 2003
By now I assume you know Ocwen will not hardly lift a finger to help you. They want your house. What I did was tell them they could have this piece of s--t house and that it would cost them more to fix it and sell it than if they accept one payment now and two in the following month. As long as you are paying more than your original Note and Mortgage,you do not have to sign those stupid forbearance agreements. I was told that by the Mortgage Co. that I was trying to refinance with. I haven't signed any in 3 years because I don't agree with the ammounts. I haven't filled out their financial report for at least 5 years. I tried to get Ocwen to refinance my loan so I could get a lower interest rate. Some mortgage companies will do that so you don't go elsewhere. Not Ocwen I also tried to set up the Bi-Monthly payments to save a little on interest. No Way! Not Ocwen. Their comment we don't accept that. They are greedy. Not only will they not give the fixed rate mortgages a break,look what they are doing to the revolving intrest rates. Charging way more than the average back in 1989! And if you pay check by phone they can't charge the late fee so they charge $5. $10. or $15.00 to accept your money. Not to mention their occassional late postings trying to collect both. Then when you dispute anything in writing they send you a letter saying they are looking into the matter twice. After these two identical letters you never get any feedback. OOhh I certify anything I mail them and ask for things they tell me on the telephone in writing followed by a typed letter certified asking for agreements and etc. in writing. I am getting ready for the kill! Another fed up customer getting prepared!!
