- Report: #1192953
Complaint Review: Off Lease Laser - Miami Florida
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Author Not Confirmed
Why?
Off Lease Laser
8200 NW 27th St., #515 Miami, 33122 Florida, USA
Phone:
(305) 240-6695
Web:
Www.offleaselaser.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Off Lease Laser David Stern David stern of off lease laser entered into a contract to repair and upgrade my sciton laser in April. He then told me that it had problems that were too expensive to repair, sold my laser to another customer. He promised me another laser and has yet to get me another laser and will not return my deposit of$18,750 or pay me for my laser. Miami Florida
I sent my sciton laser for repair and upgrade in April, 2014 and have not received it back. Have requested return and refund but was denied.
I contracted with Off-Lease Laser to upgrade my Sciton Profile Laser. Laser was sent in April, 2014 for additional filters for BBL, NdYag head repair and upgrade addition of a SkinTyte head with a 2-4 week turnaround. After 1 month was told "rod" was pitted and that was too expensive to fix so they were going to send me a repossessed unit within 4 weeks that would have all of the options I needed on it. After an additional four weeks was told they did not know when it would be available and offered to send me loaners of other types of lasers. They sent me a Cutera Titan without a cords, said they would send it overnight, two weeks later was not recieved, called again and the wrong cord was sent, did not fit machine. I have asked to have my laser sent back to me in the condition I sent it to them in and asked for a refund of the $18,750 deposit I had sent for repairs and was told that they could not do that. I have contacted my attorney who is drafting a complaint to begin lawsuit proceedings. (Less)
1 Updates & Rebuttals
Lynorem
Santa Fe,New Mexico,
resolution
#2Author of original report
Tue, January 13, 2015
This issue has been resolved with our vendor and we are satisfied with the outcome
