- Report: #1205278
Complaint Review: Office Max - Brooklyn Internet
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Author Not Confirmed
Why?
Office Max
625 Atlantic AVE, STE 103 Brooklyn, Internet, USA
Phone:
8776334236
Web:
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Office Max: Outright Theft! scam, theft, printers, scam artist, worst business ever Brooklyn Ny
So Office Max is in the theft business now. I went into the store and bought an Hp all in one printer-copy-scanner-fax. Luckily, I paid with my card and not cash, so I can see on my bank statement. They pulled out 103.42 from my account on 1/6/2015. So I purchased the printer and had it DELIVERED. I live on the other side of Brooklyn and didn't feel like lugging a giant printer with me on the bus. They say they'll deliver it in three days. Cool! I wait three days. NOTHING. I wait a week. NOTHING! I call them. They say they have to call me back. They don't. I call again. They look up the order "Oh, something happened." They don't tell me what. "Well send it right away". Fine.
Another two weeks fly by. NOTHING! I call. "Oh, we have to call you back!" of course they don't. I call. "Well, it says here your package was delivered on the 16th! Oh, but that's not your signature.. Its just a slash mark..." WTF?!?!?!?!?! A SLASH MARK? Didn't the delivery guy think it was strange that whoever they delivered my printer too was like.. A giant upright BEAR or something?!?!
I'M trying to be as calm as possible but I swear everyone at office max must be drunk. ALWAYS!! They are piss drunk all the time! I finally say to hell with all of this, just give me my money back. "Um, yeah, well have to call you back..." EEEERRRRRRRRR!! I call back today 1/29/2015 almost an entire month later. "Oh, we're really sorry about this. I wish I could offer you a refund but WE'LL HAVE TO CALL YOU BACK!!"
Absolutely Ridiculous! I don't think I've ever purchased anything from an office max store and you can bet I never will again! When you MESS UP your supposed to give people their money back immediately! Let alone this month long festival of errors and disrespect that office max has given me for my 103 dollars!
I'm convinced office max doesn't intend on ever giving me my money back or they'll do it on their own time, which can take months. I live in Brooklyn! The store I purchased the printer in is in Brooklyn. How the hell do you mess this up? First what was supposed to take up to 3 days, took nearly two weeks and then they either delivered it to the wrong address (drunk) or they didn't even try to deliver anything. Just put a slash mark on the receipt and went to the back of warehouse for another shot of E & J.
Unbelievable! If you ever need any computer or office equipment go ANYWHERE but office max. Most idiotic company I've ever dealt with!
