- Report: #810454
Complaint Review: Olympus Camers of America - Center Valley, Pennsylvania
Reported By:
iampissedoff -
seattle, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Olympus Camers of America
3500 Corporate Parkway P.O. Box 610 Center Valley, Center Valley,, 18034 Pennsylvania, United States of America
Phone:
1-888-553-4448
Web:
http://www.olympusamerica.com/cpg_section/cpg_support.asp?id=98
Categories:
Business Rating:
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Olympus Camers of America Tough stylus water proof cameras 8010 Olympus Cameras not water proof Center Valley, , Pennsylvania
After researching water proof cameras I bought the Olympus tough stylus 8010. The Olympus website shows its water proof to 33 feet. After I purchased the camera the manual states its only water proof if I send it in at least every 12 months to a authorized olympus service center.
The cost would be postage there and return with fed-x or UPS and the cost for replacing the ruber seals which the company told me is $59.95 ! This comes to close to $100 every 12 months and no camera while it sits waiting its turn to get new seals.
I then asked if i could replace the seals myself and i told them I understand this would cancel the warranty. They replied with NO they will not let me do it myself. They refuse to sell me the seal kit and seem to think this is all right.
I say this is false advertising and then high way robbery as nothing anywhere in the advertizing of all of the tough stylus cameras. Which included more then 8 different models in there line up. Plus many last years models and older units.
So now i stuck with a camera that is not water proof and I not very happy with this companies attitude of so what we have your money so live with the camera.
All I can say is anyone thinking about a water proof camera is to not buy it from Olympus Cameras.
The cost would be postage there and return with fed-x or UPS and the cost for replacing the ruber seals which the company told me is $59.95 ! This comes to close to $100 every 12 months and no camera while it sits waiting its turn to get new seals.
I then asked if i could replace the seals myself and i told them I understand this would cancel the warranty. They replied with NO they will not let me do it myself. They refuse to sell me the seal kit and seem to think this is all right.
I say this is false advertising and then high way robbery as nothing anywhere in the advertizing of all of the tough stylus cameras. Which included more then 8 different models in there line up. Plus many last years models and older units.
So now i stuck with a camera that is not water proof and I not very happy with this companies attitude of so what we have your money so live with the camera.
All I can say is anyone thinking about a water proof camera is to not buy it from Olympus Cameras.
