- Report: #1085013
Complaint Review: omegastores.com - Wallingford Connecticut
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Author Not Confirmed
Why?
omegastores.com
Wallingford, Connecticut, USA
Phone:
203-741-1080
Web:
www.omegastores.com
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omegastores.com cozybikes.com Ripped off for $1908 on trike purchase. GoTo; OMEGASTORES.COM_ WARING.htm for details Wallingford Connecticut
WARNING - - - - - - WARNING - - - - - - WARNING
WEBSITES I HAVE PERSONALLY ENCOUNTERED THAT ARE TOTAL RIPOFFS
THIS SITE IS UNBELIEVABLE
OMEGASTORES.COM
BEING DISABLED AND HAVING NO DRIVERS LICENSE, IT'S DIFFICULT FOR ME TO GET TO THE STORE FOR GROCERIES. I HAVE A BICYCLE BUT AM UNABLE TO RIDE IT SAFELY.
I DECIDED TO SEARCH THE WEB FOR AN ELECTRIC TRIKE AND FOUND ONE THAT HAS A RATHER LARGE BASKET ON BACK; MORE THAN ENOUGH ROOM FOR MY NEEDS. WITH IT I COULD NOW BUY BULK AND SAVE MONEY.
TOTAL COST OF ELECTRIC TRIKE WAS $1908.00.
IT WAS SUPPOSED TO INCLUDE AN EXTENDED WARRANTY FOR TWO YEARS AT A SUBSTANTIAL COST. ALSO UPGRADED TO POWER PACKAGE; 750 WATT MOTOR POWERED BY 48V LITHIUM BATTERIES. SHIPPING WAS INCLUDED (BELIEVE ME, I PAID FOR IT)
FROM THE START I SHOULD HAVE REALIZED SOMETHING WASN'T QUITE RIGHT. I TRIED TO PAY FOR THE ITEM USING A CITICARD PROMO CHECK THAT GAVE ME 18 MONTHS INTEREST FREE SERVICE. I WOULD HAVE IT PAID OFF BY THEN AND I SAW NO PROBLEM DOING THIS. WHEN I SUBMITTED THE CHECK THE SELLER SAID IT WASN'T VALID. I DISAGREED. I EXPLAINED I USED THEM IN THE PAST WITH NO PROBLEM.
HE INSISTED ON A PERSONAL CHECK BY WAY OF ROUTING AND ACCOUNT INFO. I CALLED CITIBANK AND EXPLAINED THE SITUATION AND THEY SAID TO DEPOSIT THE CHECK INTO MY PERSONAL CHECKING ACCOUNT AND THEN PAY THE SELLER. LITTLE DID I REALIZE THAT DOING THIS WOULD RESULT IN THE SELLER GETTING INSTANT CASH ON TRANSFER OF AMOUNT NEEDED FOR PURCHASE, AND CITIBANK AND MY BANK COULDN'T BACK UP THE PURCHASE PROTECTION THAT BOTH ACCOUNTS HAVE BECAUSE I DIDN'T CHARGE IT. BY THE WAY, THE SELLER DOESN'T ACCEPT CREDIT CARDS, ONLY BANK TRANSFERS I IMEDIATLEY SEARCHED THE NET FOR INFO ON OMEGASTORES.COM AND FOUND AN ARTICLE AT THE FOLLOWING LINK;
I CONTACTED OMEGASTORES TO CANCEL THE ORDER. THEY, OR ONE PERSON, THE ONLY ONE I EVER TALK TO OR EMAIL SAID I COULDN'T CANCEL THE ORDER BECAUSE IT WAS IN THE FACTORY BEING ASSEMBLED (WARING # 2) I RECEIVED AND EMAIL STATING THAT CANCELLATION HAD TO BE IN WRITING AND MAILED TO OMEGASTORES.
FAST FORWARD
5 WEEKS LATER THE BIKE ARRIVED AND HAD 3 FLAT TIRES. WHILE I WAS ASSEMBLING THE FRONT BRAKE THE CABLE END BROKE OFF. THE BATTERY HAS A LOCK BUT I WAS GIVEN NO KEY TO REMOVE IT AND INSPECT IT AND ITS CONNECTIONS BECAUSE AFTER CONSIDERABLE CHARGING TIME, THE BIKE BARELY MOVED. (ABOUT 3 MPH).
IT WAS ADVERTISE TO SPEEDS UP TO 20MPH AND A DISTANCE UP TO 20 MILES. UP TO ARE THE KEY WORDS HERE. 1 TO 19 are UP TO 20. I WENT APPROX. 100 YARDS AND IT DIED. WHEN I MOVED THE IGNITION KEY TO SECOND POSITION THAT TURNS ON THE HEADLIGHT, THE BIKE WOULDN'T MOVE AT ALL.
I HAVE TRIED NUMEROUS ATTEMPTS TO CALL AND NO REPLY. I HAVE ASKED FOR WARRANTY INFO AND RECIEVED NOTHING. IF YOU ARE THINKING ABOUT DOING BUSINESS WITH JON SONES OF OMEGASTORES.COM BE EXTREMELY CAREFUL. BETTER YET, GO ELSEWHERE.
1 Updates & Rebuttals
spencer
berwick,Pennsylvania,
make te right move
#2REBUTTAL Owner of company
Mon, November 18, 2013
COMPLAINING OVER THE INTERNET OR TO BBB DOSENT SEEM TO WORK ,I FILED A COMPLAINT 4 MONTHS AGO AN DTILL NOTHING.UPON CHECKING THE NET I SEE THEY ARE STILL DOING THERE RIP OFF SCAM ON PEOPLE .LAST ONE I FOUND WAS FOR 9/9/2013.WHY IS THE ATTORNEY GENERAL ALLOWING THESE PEOPLE TO OPENLY STEEL,AND GET AWAY WITH IT.MOST OF THE COMPLAINTS AGAINST THEM ARE FROM SENIORS AND DISABLED SUCH AS MY SELF.I ALWAYS THOUGHT WE WERE PROTECTED,BUT I SEE NOW ITS NO SO.IN CLOSING FOLKS.GO TO THE CT ATTORNEY GENERAL,THEY ARE PAID TO PROTECT USLETS WORK TOGEATHER AND PUT THISARROGANT BUCH OUT OF ACTION
