- Report: #1449297
Complaint Review: Oncor - Irving Texas
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Author Confirmed
Why?
Oncor
100 N Irving Heights Dr, Irving, TX Irving, 75061 Texas, United States
Phone:
214.486.2000
Web:
http://www.oncor.com/
Categories:
Business Rating:
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Oncor Oncor Electric Delivery, Oncor Electric Delivery Co No Power and No Service Irving Texas
I've been trying to get my power turned on at my residential condo since June 1st, 2018. I'm writing this on June 27th, 2018!
I've called Oncor so many times to request a technician to come look at the broken meter and over the past 27 days all I get is some incompetent call center who submits a support ticket online to some other incompetent technician as a remedy to this problem. 27 days so far!!!
They are charging me for electricity since June 1st when apparently service was turned on.
Unfortunately, I can't seem to get a professional from their company to turn my power on!
I keep calling, telling them to refer to all of the notes from past calls, waiting for a competent technician to turn my power on.
I'm still waiting.
This is absolutely ridiculous and this company shouldn't be allowed to service ANY residential or commercial building. They should not be allowed to do business anymore until someone audits and fixes this problem.
