- Report: #156177
Complaint Review: One Call Communications - Carmel Indiana
-
Author Confirmed
Why?
One Call Communications
P.o. Box 3141 Carmel, 46082-3141 Indiana, U.S.A.
Phone:
800-788-0074
Web:
N/A
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One Call Communications dishonest billing for internet and web access RIPOFF Carmel Indiana
being billed for internet and web access for 112.62 dollars. I pay for the isp and phone company that is it. what is navicomm?
C
page, Arizona
U.S.A.
C
page, Arizona
U.S.A.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello,
#2
Thu, September 10, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
