Complaint Review: ONE CALL - Cincinnati Ohio

OK, Neal, first thing tell your customers NOT to pay these charges. They need to dispute the charges with their phone carriers. I have long suspected that Navicomm One Call are simply randomly loading numbers from various online telephone directories and generating bills for those numbers. Now I am almost sure of it. For one thing, too many people report never being online with a modem and phone line setup and being hit for "Internet site charges". For another thing, these scam billings tend to come in clusters. Evidently, it was Battle Lake's turn in the wheel of fraud at Navicomm and you are seeing the results in your shop. Also, unlisted numbers are rarely hit with these charges unless the number has been used online at questionable sites. While some of your customers may have been affected by a drive-by dialer download or inadvertently downloaded a dialer willingly, you will find that many people have clean computers. It is all bogus. The most useful thing would be for your customers to have third party billing blocks put on their phones...stops this nonsense dead! Complain to the FCC and the FTC. As long as phone companies are required to add these bills to theirs, the fraud will continue.

OK, Neal, first thing tell your customers NOT to pay these charges. They need to dispute the charges with their phone carriers. I have long suspected that Navicomm One Call are simply randomly loading numbers from various online telephone directories and generating bills for those numbers. Now I am almost sure of it. For one thing, too many people report never being online with a modem and phone line setup and being hit for "Internet site charges". For another thing, these scam billings tend to come in clusters. Evidently, it was Battle Lake's turn in the wheel of fraud at Navicomm and you are seeing the results in your shop. Also, unlisted numbers are rarely hit with these charges unless the number has been used online at questionable sites. While some of your customers may have been affected by a drive-by dialer download or inadvertently downloaded a dialer willingly, you will find that many people have clean computers. It is all bogus. The most useful thing would be for your customers to have third party billing blocks put on their phones...stops this nonsense dead! Complain to the FCC and the FTC. As long as phone companies are required to add these bills to theirs, the fraud will continue.

OK, Neal, first thing tell your customers NOT to pay these charges. They need to dispute the charges with their phone carriers. I have long suspected that Navicomm One Call are simply randomly loading numbers from various online telephone directories and generating bills for those numbers. Now I am almost sure of it. For one thing, too many people report never being online with a modem and phone line setup and being hit for "Internet site charges". For another thing, these scam billings tend to come in clusters. Evidently, it was Battle Lake's turn in the wheel of fraud at Navicomm and you are seeing the results in your shop. Also, unlisted numbers are rarely hit with these charges unless the number has been used online at questionable sites. While some of your customers may have been affected by a drive-by dialer download or inadvertently downloaded a dialer willingly, you will find that many people have clean computers. It is all bogus. The most useful thing would be for your customers to have third party billing blocks put on their phones...stops this nonsense dead! Complain to the FCC and the FTC. As long as phone companies are required to add these bills to theirs, the fraud will continue.

Had two more computers come in same problem.Dialup program that dials the internet and charges for Internet access. Funny thing is one of these computers had no dialup program on it. seams they connect threw a DSL line and thier is no modem on thier computer. She told me it was the only computer in thier home... So how could her computer dial the internet? Hopefully somebody at ONE CALL can answer that question because i cannot.

Did you install a particular program, go to a certain website? Is it one of those porn-dialers from Holland or what?