- Report: #5600
Complaint Review: One Stop Auto - Grayville Illinois
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One Stop Auto
Grayville, Illinois, U.S.A.
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One Stop Auto, Grayville Illinois Jimmy Banks crooked ripoff auto delaer *REBUTTAL owner ..sorry for your attitude *Consumer Suggestion
DON'T ever buy a vehicle from One Stop Auto in Grayville, Illinois. My husband and I just traded in a very nice 1993 Ford Thunderbird LX for a 1996 Dodge Stratus. We were led on to believe that we were making an even trade. The dealer, Jimmy Banks was asked to explain all cost, etc. to the full before we signed any papers at all because of the fact that we could easily be screwed over.
He wrote all cost on a piece of paper right in front of my husband and I. Everything worked out great on paper so my husband and I happily signed lots of papers for this man which were all in agreement with the way he explained everything.
After we got home in our new used vehicle we decided to look over the papers again and we took note that it was not exactly how Jim had explained things to be but we had already signed papers so we were stuck paying an extra 1500.00 dollars. This really pissed my husband and I off but we knew of nothing to do about our situation. Well, around the seventh day of ownership my husband noticed that the car was leaking oil. We immediately called and made an appointment for it to be looked at but it couldn't be seen until today which makes the tenth day of ownership. My husband and I chose not to notify the dealer thinking it was something very minor. Well, the mechanic tells me that the head gasket is pouring out oil and it will cost at least 500.00 dollars to get it repaired.
I immediately told my husband of our unfortunate news and we chose then to contact the dealer, Jimmy Banks. I called him and he tells me that he knew of no such problem and that he totally refuses to fix it, or pay to have it fixed. We have only had the car ten days. I want REVENGE!!!!!!!! I want my car fixed, or my thunderbird returned to me in the nice shape that I left it, and I want everyone to know how crooked Jimmy Banks and One Stop Auto are.
But wait that's not all. My little brother just purchased a vehicle from this same dealer one week ago and the battery has already gone dead leaving him stranded after only having his vehicle four days. The alternator is said to be the problem which will cost around 100.00 dollars to replace. Once again Jimmy Banks was notified of this incident and said he knew nothing of a bad alternator and he did say that he would replace with another and it was to be picked up the next morning.
The next morning my brother borrowed someone else's vehicle to go pick up his alternator. NOTE: The dealer is 30 miles one way from where we all live. Well, guess what happened. Good old Jimmy Banks was no where to be found and the other workers knew nothing about the replacement alternator. This is three days later and the vehicle is stranded in an alley where it first broke down. No replacement alternator has been seen yet. He traded a truck in that ran excellent for this car that lasted only four days. Could you please help me, my husband, and possibly my little brother? He is only 16 years old and he did save up alot of cash, plus traded in his truck only to be screwed.
Sincerely Pissed Off,
Amy and Tony
He wrote all cost on a piece of paper right in front of my husband and I. Everything worked out great on paper so my husband and I happily signed lots of papers for this man which were all in agreement with the way he explained everything.
After we got home in our new used vehicle we decided to look over the papers again and we took note that it was not exactly how Jim had explained things to be but we had already signed papers so we were stuck paying an extra 1500.00 dollars. This really pissed my husband and I off but we knew of nothing to do about our situation. Well, around the seventh day of ownership my husband noticed that the car was leaking oil. We immediately called and made an appointment for it to be looked at but it couldn't be seen until today which makes the tenth day of ownership. My husband and I chose not to notify the dealer thinking it was something very minor. Well, the mechanic tells me that the head gasket is pouring out oil and it will cost at least 500.00 dollars to get it repaired.
I immediately told my husband of our unfortunate news and we chose then to contact the dealer, Jimmy Banks. I called him and he tells me that he knew of no such problem and that he totally refuses to fix it, or pay to have it fixed. We have only had the car ten days. I want REVENGE!!!!!!!! I want my car fixed, or my thunderbird returned to me in the nice shape that I left it, and I want everyone to know how crooked Jimmy Banks and One Stop Auto are.
But wait that's not all. My little brother just purchased a vehicle from this same dealer one week ago and the battery has already gone dead leaving him stranded after only having his vehicle four days. The alternator is said to be the problem which will cost around 100.00 dollars to replace. Once again Jimmy Banks was notified of this incident and said he knew nothing of a bad alternator and he did say that he would replace with another and it was to be picked up the next morning.
The next morning my brother borrowed someone else's vehicle to go pick up his alternator. NOTE: The dealer is 30 miles one way from where we all live. Well, guess what happened. Good old Jimmy Banks was no where to be found and the other workers knew nothing about the replacement alternator. This is three days later and the vehicle is stranded in an alley where it first broke down. No replacement alternator has been seen yet. He traded a truck in that ran excellent for this car that lasted only four days. Could you please help me, my husband, and possibly my little brother? He is only 16 years old and he did save up alot of cash, plus traded in his truck only to be screwed.
Sincerely Pissed Off,
Amy and Tony
2 Updates & Rebuttals
Most states have laws about "merchandizability" that cover even "as is" cars
#20
Thu, January 17, 2002
They filed the following to the above Rip-Off Report: Their email: [email protected] Their name: Emily Their relationship to the company: Consumer Suggestion Rebuttal: Most states have laws about "merchandizability" that cover even "as is" cars: the presumption being that you should be trouble and expense free for a reasonable period of time. While this is open to interpretation, it is cetainly longer than a few days. It requires a little research. You can take this person to small claims court for repair costs, file complaints with the Department of Motor Vehicles (or who ever oversees liscenced used car dealers) and file a consumer complaint with the local district attorney.
I thought that people who where old enough to have a family would be smart enough to understand a business agreement ..
#30
Wed, January 09, 2002
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: Jim Banks
Their relationship to the company: Owner
Rebuttal:
You Know Its funny that I thought that people who where old enough to have a family would be smart enough to understand a business agreement that was in writting with the 1500 extra due on the bottom What I did was pay off one loan with the purchase of the new car You knew d**n well you werent trading even and you have to this date ever had a head gasket go bad why
the lies you r own brother told me that this story about the head gasket was a lie ... I sold your car to you and you went up three years in car and paid 1500 try that any where else I refinance your loan and your payment did not go up you read all paper sand no fraud was ever intended or instigated onour part and resent your childish finger pointing.... Your brother bought a 800 beretta and the alt quit well guess what thats called
life but if you remember I gave him an alternator to put on it all he did wa praise me all you did is Lie.......YOur brother now lives in texas and all your friend s and your sister is still driving their cars and I do see them all the time and they have nothing to say bad at alll.... Revenge is a figment of your imagination caused by your own stupidity and d**n believe it or not You are still driving the stratus. still nothing wrong
with it according to danny your brother ....sorry for misunderstanding on your part and sorry for your attitude on my part.....And by Law all cars are sold here AS-IS No Warranty and I make that very very clear with everyone .................Jim
