- Report: #214743
Complaint Review: One Stop Motors - Las Vegas Nevada
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One Stop Motors
2950 South Rancho, Suite 200 Las Vegas, 89102 Nevada, U.S.A.
Phone:
877-566-6686
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One Stop Motors RIPOFF SCAM ARTISTS, DISHONEST, LIARS, FALSE CLAIMS Las Vegas Nevada
*Consumer Suggestion: Erik, there is an easier way to nail One Stop Motors
*Consumer Suggestion: Erik, there is an easier way to nail One Stop Motors
*Consumer Suggestion: Erik, there is an easier way to nail One Stop Motors
*Consumer Suggestion: Erik, there is an easier way to nail One Stop Motors
*UPDATE Employee: Jim Burns is one of the old timers
*Consumer Suggestion: Call Rob Wilder Direct
In May of this year, I was trying to sell my 2000 Volkswagen Jetta. I first put this vehicle on Autotrader.com to sell it and then added my own personal "4 Sale" sign to the vehicle.
After a month in Autotrader, I received a call from a company called One Stop Motors. A rep of theirs called me named Jim Burns and told me that he could easily sell my car much faster than Autotrader could if I paid him $450. For the money, he would put my vehicle on their website, promote my vehicle for sale on the internet by placing it with different vehicle sale websites and getting it to the top of their "hit" list for that website, meaning that my ad would be at the top of all listings. I was guaranteed at least 20-30 of these websites.
While in the process of creating the ad for Jim Burns and One Stop Motors, Jim informed me that my asking price of $12,500 was way too low and very vehemently suggested that we start out the bidding at approximatley $14,900 due to "the desperate nature of the customers of One Stop Motors", who will want a full package of financing, shipping and warranty from them. From the start, after having looked at the blue book price on this car, I should have known that this inflated price would most likely get no offers as I had very few at the original price of $12,500 that I put in Autotrader.
I was suspicious but really wanted to sell the car, and with the extreme sales pressure that Jim Burns put on me, he talked me into paying him and advertising with his company. Needless to say, after one day, I felt I had been ripped off and called to get a refund only to be put into contact with a representative named Elise or Alise, no last name given, and she proceeded to tout One Stop Motors as the best place to sell or buy a car. She claimed to be an honest mother of two who would never steer anybody in the wrong direction.
What a lie, this company has done nothing to sell my car, NOTHING! I continued to let them advertise my vehicle, what choice did I have, they already had my money and would not refund it.
Finally, I decided to report them to the Better Business Bureau of Southern Nevada requesting a refund through them. The response has been nothing less than typical of a company who takes your money and runs. Excuses, excuses, excuses. I have contacted the owner, Robert Wilder and Jim Burns his sales guy and Alise, his ripoff agent and best liar, but none of these idiots wants to help me get my money back or even own up to what they have done. I refiled my claim with the BBB of Southern Nevada and replied as "Unacceptable response" to the One Stop Motors response to my complaint.
These people use a stack of paper to try and tell the BBB that do nothing wrong when in fact, their methods of selling vehicles rely on predatory practices such as watching vehicles which are on Autotrader for a long period of time and then contacting the owner as if he were interested in purchasing your vehicle when One STop Motors only motive for contacting you is to pressure you with their more than dishonest claims about how they can sell your vehicle in a week when in fact they don't truly do anything to sell your vehicle other than to put it on some websites that you could have done for yourself for free.
They rely on your desparation to sell the car and claim that within days it will be gone. Then once you pay them, they take over two weeks to create your package and when I called customer service they told me that my ads would be done soon and that it would take at least 6-8 weeks for my vehicle to sell, quite the difference fromt he original 6-8 days that Jim Burns said it would take.
And it all goes downhill from there. After trying to get a refund with no success and then filing a report against One Stop Motors with the BBB, I went to the website and changed my ad for my car to read like a book about what a bunch of ripoffs One Stop Motors is. The ad lasted no more than a day before they removed it. Not only did they remove it, they cancelled it without refunding my money and now I am highly upset. I am talking to an attorney and they say I have a good case. I am trying to figure out if it is worth the $5000 retainer for this attorney, but each day that passes, I see that I should pay this and go after them in court, and I do believe that I will.
Erik
Signal Hill, California
U.S.A.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
After a month in Autotrader, I received a call from a company called One Stop Motors. A rep of theirs called me named Jim Burns and told me that he could easily sell my car much faster than Autotrader could if I paid him $450. For the money, he would put my vehicle on their website, promote my vehicle for sale on the internet by placing it with different vehicle sale websites and getting it to the top of their "hit" list for that website, meaning that my ad would be at the top of all listings. I was guaranteed at least 20-30 of these websites.
While in the process of creating the ad for Jim Burns and One Stop Motors, Jim informed me that my asking price of $12,500 was way too low and very vehemently suggested that we start out the bidding at approximatley $14,900 due to "the desperate nature of the customers of One Stop Motors", who will want a full package of financing, shipping and warranty from them. From the start, after having looked at the blue book price on this car, I should have known that this inflated price would most likely get no offers as I had very few at the original price of $12,500 that I put in Autotrader.
I was suspicious but really wanted to sell the car, and with the extreme sales pressure that Jim Burns put on me, he talked me into paying him and advertising with his company. Needless to say, after one day, I felt I had been ripped off and called to get a refund only to be put into contact with a representative named Elise or Alise, no last name given, and she proceeded to tout One Stop Motors as the best place to sell or buy a car. She claimed to be an honest mother of two who would never steer anybody in the wrong direction.
What a lie, this company has done nothing to sell my car, NOTHING! I continued to let them advertise my vehicle, what choice did I have, they already had my money and would not refund it.
Finally, I decided to report them to the Better Business Bureau of Southern Nevada requesting a refund through them. The response has been nothing less than typical of a company who takes your money and runs. Excuses, excuses, excuses. I have contacted the owner, Robert Wilder and Jim Burns his sales guy and Alise, his ripoff agent and best liar, but none of these idiots wants to help me get my money back or even own up to what they have done. I refiled my claim with the BBB of Southern Nevada and replied as "Unacceptable response" to the One Stop Motors response to my complaint.
These people use a stack of paper to try and tell the BBB that do nothing wrong when in fact, their methods of selling vehicles rely on predatory practices such as watching vehicles which are on Autotrader for a long period of time and then contacting the owner as if he were interested in purchasing your vehicle when One STop Motors only motive for contacting you is to pressure you with their more than dishonest claims about how they can sell your vehicle in a week when in fact they don't truly do anything to sell your vehicle other than to put it on some websites that you could have done for yourself for free.
They rely on your desparation to sell the car and claim that within days it will be gone. Then once you pay them, they take over two weeks to create your package and when I called customer service they told me that my ads would be done soon and that it would take at least 6-8 weeks for my vehicle to sell, quite the difference fromt he original 6-8 days that Jim Burns said it would take.
And it all goes downhill from there. After trying to get a refund with no success and then filing a report against One Stop Motors with the BBB, I went to the website and changed my ad for my car to read like a book about what a bunch of ripoffs One Stop Motors is. The ad lasted no more than a day before they removed it. Not only did they remove it, they cancelled it without refunding my money and now I am highly upset. I am talking to an attorney and they say I have a good case. I am trying to figure out if it is worth the $5000 retainer for this attorney, but each day that passes, I see that I should pay this and go after them in court, and I do believe that I will.
Erik
Signal Hill, California
U.S.A.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
6 Updates & Rebuttals
Erik
Signal Hill,California,
U.S.A.
Call Rob Wilder Direct
#2Consumer Suggestion
Mon, October 23, 2006
I am the original filer of this report on One Stop Motors. I must admit, that after a bit of time and a little bit of effort in getting through to Rob Wilder, owner of One Stop Motors, I explained to him that his salesman, Jim Burns and his sidekick Alise, were no more than liars who mad promises that his company could not honor. Like telling me during the sale that it only takes a week to sell a car when in reality it takes a lot longer than that. Yes, he is a slick sales guy who will say anything to make a buck, beware, do not deal with this man. I explained to Mr. Wilder that after complaining to Will in customer service and being ignored, and trying to get Jim Burns to refund my money unsuccessfully, that I changed my ad on his website to read some very unfavorable information in regard to One Stop Motors so that others reading my ad would be forewarned. It took all of about an hour to have my ad taken off the website, removed for good. And about 5 days after threatening a lawsuit for breach of contract on my original purchase of the ad, Mr. Rob Wilder called me personally on the telephone seeking an explanation of why I was doing the things I was doing in regard to his business and employees. I explained to him that although $450 was not a great deal of money, the idea of being lied to and bamboozled by a rip-off such as Jim Burns irritated me to no end and truly was not the way to do legitimate business. It was there that I was completely taken aback by Rob Wilders honesty and forthrightedness. He offered to refund my money and to replace my ad into his website for free until my vehicle sells. I just received his check and cashed it so I am pretty confident that he was sincere about trying to right the wrong that had been perpetrated against me. I deposited his check and if it bounces, I will be back here to rebutt this filing again, but if not, I must say that this was definitely handled quite well by Mr. Wilder. As for others who may have problems with One Stop Motors, I am not sure that the response will be the same, but I must say that I am impressed with Mr. Wilders concern regarding his sales people, especially Jim Burns and his lying ways. Whether or not sincere or a typical remedy for others having problems with One Stop Motors, but if this is how they handle the problems that Jim and Alise create for them, then I give Rob kudos for handling my case the way he did. Thanks again for taking the time to talk to me Rob and I hope that you have taken care of Jim Burns and Alise as they need to be taken care of.
Coburg
Las Vegas,Nevada,
U.S.A.
Jim Burns is one of the old timers
#3UPDATE Employee
Mon, October 23, 2006
I was at One Stop Motors for a short time. Jim Burns was one of the few who were longer term employees. Jim was successful and was making big money. He's a good talker and knew exactly how to 'suck' people into a sale. People like Burns turn me off to phone sales. Their slick and misleading way of talking can and does mislead even the most cautious consumers.
Steve
Bradenton,Florida,
U.S.A.
Erik, there is an easier way to nail One Stop Motors
#4Consumer Suggestion
Sun, October 08, 2006
Erik, Under Nevada Law, One Stop Motors needs to have a DEALERS LICENCE for what they are doing. Here's why. As soon as they use the words "sell your vehicle", that makes them a car dealer under Nevada Law. They are not licensed as car dealers, as a matter of fact, they hold no licenses whatsoever as of the last time I checked, not even a business license. They compound this issue when they offer additional services to the sale of your vehicle such as shipping and extended warranties. Contact the Consumer Affairs Division of the NV AG's office and file a complaint on an UNLICENSED car dealer. Also file the same complaint with the division of licensing and professional regulation. You do not need a lawyer to sue them. File a small claims suit, and you will surely win without a lawyer. Any paralegal can do the filings for you for about $100. Look at all of the other posts here on ROR on One Stop Motors! Even their name suggests that they are a car dealership. You can use all of the other posts here as evidence, and you can get the personal info of the contributors with a subpoena, and have them testify as to this pattern of unethical and illegal behavior. And, they are engaging in outright fraud, as they do not have any publication that anyone reads. They place an ad on ebay and other auction sites that you could do yourself for less. They are not providing any actual service and are taking money under false pretenses. This is a FELONY in Nevada.
Steve
Bradenton,Florida,
U.S.A.
Erik, there is an easier way to nail One Stop Motors
#5Consumer Suggestion
Sun, October 08, 2006
Erik, Under Nevada Law, One Stop Motors needs to have a DEALERS LICENCE for what they are doing. Here's why. As soon as they use the words "sell your vehicle", that makes them a car dealer under Nevada Law. They are not licensed as car dealers, as a matter of fact, they hold no licenses whatsoever as of the last time I checked, not even a business license. They compound this issue when they offer additional services to the sale of your vehicle such as shipping and extended warranties. Contact the Consumer Affairs Division of the NV AG's office and file a complaint on an UNLICENSED car dealer. Also file the same complaint with the division of licensing and professional regulation. You do not need a lawyer to sue them. File a small claims suit, and you will surely win without a lawyer. Any paralegal can do the filings for you for about $100. Look at all of the other posts here on ROR on One Stop Motors! Even their name suggests that they are a car dealership. You can use all of the other posts here as evidence, and you can get the personal info of the contributors with a subpoena, and have them testify as to this pattern of unethical and illegal behavior. And, they are engaging in outright fraud, as they do not have any publication that anyone reads. They place an ad on ebay and other auction sites that you could do yourself for less. They are not providing any actual service and are taking money under false pretenses. This is a FELONY in Nevada.
Steve
Bradenton,Florida,
U.S.A.
Erik, there is an easier way to nail One Stop Motors
#6Consumer Suggestion
Sun, October 08, 2006
Erik, Under Nevada Law, One Stop Motors needs to have a DEALERS LICENCE for what they are doing. Here's why. As soon as they use the words "sell your vehicle", that makes them a car dealer under Nevada Law. They are not licensed as car dealers, as a matter of fact, they hold no licenses whatsoever as of the last time I checked, not even a business license. They compound this issue when they offer additional services to the sale of your vehicle such as shipping and extended warranties. Contact the Consumer Affairs Division of the NV AG's office and file a complaint on an UNLICENSED car dealer. Also file the same complaint with the division of licensing and professional regulation. You do not need a lawyer to sue them. File a small claims suit, and you will surely win without a lawyer. Any paralegal can do the filings for you for about $100. Look at all of the other posts here on ROR on One Stop Motors! Even their name suggests that they are a car dealership. You can use all of the other posts here as evidence, and you can get the personal info of the contributors with a subpoena, and have them testify as to this pattern of unethical and illegal behavior. And, they are engaging in outright fraud, as they do not have any publication that anyone reads. They place an ad on ebay and other auction sites that you could do yourself for less. They are not providing any actual service and are taking money under false pretenses. This is a FELONY in Nevada.
Steve
Bradenton,Florida,
U.S.A.
Erik, there is an easier way to nail One Stop Motors
#7Consumer Suggestion
Sun, October 08, 2006
Erik, Under Nevada Law, One Stop Motors needs to have a DEALERS LICENCE for what they are doing. Here's why. As soon as they use the words "sell your vehicle", that makes them a car dealer under Nevada Law. They are not licensed as car dealers, as a matter of fact, they hold no licenses whatsoever as of the last time I checked, not even a business license. They compound this issue when they offer additional services to the sale of your vehicle such as shipping and extended warranties. Contact the Consumer Affairs Division of the NV AG's office and file a complaint on an UNLICENSED car dealer. Also file the same complaint with the division of licensing and professional regulation. You do not need a lawyer to sue them. File a small claims suit, and you will surely win without a lawyer. Any paralegal can do the filings for you for about $100. Look at all of the other posts here on ROR on One Stop Motors! Even their name suggests that they are a car dealership. You can use all of the other posts here as evidence, and you can get the personal info of the contributors with a subpoena, and have them testify as to this pattern of unethical and illegal behavior. And, they are engaging in outright fraud, as they do not have any publication that anyone reads. They place an ad on ebay and other auction sites that you could do yourself for less. They are not providing any actual service and are taking money under false pretenses. This is a FELONY in Nevada.
