Sandra
Muskego,#2Author of original report
Sat, March 31, 2007
Update as of 3/30/2007 - I emailed the company in February, asking them for updates on my account. Of course, I heard nothing. I then emailed them 2 weeks later, telling them I had placed a report on RipoffReport, and told them I would be filing complaints with anyone else I could find... Then, about 3 weeks after the first email to them, I got a response, telling me the customer service department would be forwarding my request to accounting (?). Right, sure I believed this would do any good. Next, about a week ago, (3/25 or so) I received another email from them, telling me my rebates had been processed, and I should be receiving my checks within the NEXT 90 DAYS! (remember, I filed all the paperwork in December and got notice it was processed in January...) I was about to send off another irate email to them, but lo and behold, on March 30th, my two checks arrived in the mail, totalling $150.00, the correct amount. Will wonders never cease? Bottom line is that I will never deal with these people again, but it does seem to pay to keep emailing and pestering them.