Complaint Review: Opinion Outpost - Internet

I joined this site about three weeks ago. I was having fun doing their surveys because they were quick and I could get them done decently fast and make about 10 dollars a day or every other day. This was helping us out as well because being both unemployed but looking for work, we needed gas money or just daily things. I even paid a couple bills with this income. 

Then one night after claiming 10 dollars for Paypal which I always did, I went to log back in to see if there were new surveys up and they had frozen my account due to "data concerns." I freaked out, was highly upset and contacted their support. I heard nothing until I went to Facebook and found their FB page and posted there.

I told what happened and was left with a canned response message stating, "We will investigate into this matter and within 1-2 business days contact you back with our decision." Decision about what? I did nothing wrong. I had my account tied to a Verified Paypal account that I have used for 5 years now. Another person in my household also got their account frozen that was using that Paypal account. 

Thing is in their TOS, it says nothing about having to use separate Paypal accounts. It also says you are allowed to have more than one account per household. I have been going back and forth with them over a week and then I get a message sent to me on Facebook messenger. It was yet another canned response message stating that its all under investigation.

However, I cant reply to this message because when i go to send a message back it fails everytime. I go to their FB page and try to leave a reply back there and see that I have been blocked. All my comments have been removed and I can no longer comment to anything there.

During this time, I reported them to the BBB in Utah where their main company location is stationed. The BBB will do nothing against this company. Opinion Outpost told the BBB that I had 2 accounts that was in violation so they would NOT give me my account back and the BBB dropped it. They don't want to fool with this, however I will not lay down so easily. 

This is ridiculous. A website that I was referring to everyone that I knew needing extra money to make ends meet, has completely stabbed me in the back. This was helping us out so much and then because what I think happened is I was either making money too fast which like I said was about 10 a day. It might have been 10 every other day. I do read and type fast, I don't think I should be punished for that. 

Thing is, I never got a reason as to why I was in violation of these terms. I did go under an alternate Facebook account and post to this site letting them know that I am not happy with the so called decisions that they have came to. We did nothing wrong whatsoever. I didn't have any points left in my account but the other person has a 10 dollar reward that he never got to use. We basically sat here for days and did these surveys and then when it came time for them to pay out, they jipped us.

This site is nothing but shady crooks. They will not tell you the reasons why they are freezing your account. You are basically out of luck there. BBB will do nothing against them. I went that route so I came here. 

Opinion Outpost, I will make sure that everyone I know, knows about your shady business practices. This is not right what you have done to me and to thousands of others. We were doing nothing but making your company more money and for some unseen reason, you don't want to make money. You want to screw people over and give your company a bad name. Well I tell you what, you are doing a bang up job and going about it the right way. 

I think I made a little over 100 dollars with this site. Swagbucks is the best survey site there is out there. I have NEVER had a single problem with them that they didn't fix immediately or make right somehow in some fashion.

I just did surveys and tried my best to keep my head above water until I found a job. 

Their customer support is terrible. If you contact them, you MIGHT hear back from them in about four days. Then again, you might NEVER hear back from them. I had legit problems with the surveys bugging out and not giving me the amounts that I was entitled to, I would contact someone and never hear back. I think I did finally get ahold of one person, they did credit me but that was the only time I ever heard back from anyone. 

This site is a joke. Steer clear of Opinion Outpost. I wish that I did, I wasted alot of time and effort in this site and can't get that time back. I did make some money, I wanted to make more. I was trying my best to make enough money so when I started work I wouldn't have to worry until I got paid. They shot that dream in the head with a loaded pistol. Thanks so much OO for screwing that all up for me.