- Report: #357830
Complaint Review: Opticom Solutions - New York New York
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Author Confirmed
Why?
Opticom Solutions
65 Broadway #1803 New York, 10006 New York, U.S.A.
Phone:
212-430-6485
Web:
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Marc Gold President Of Opticom Solutions Dishonest business practices New York New York
Confirming the other complaint about Opticom solutions on this web site. This company promises to switch your phone service from Verizon to another carrier and save you money. In reality, you stay with verizon -- you don't save any money, and the service is even less reliable than it was with Verizon.
They also locked us into a 2 year contract without telling us this up front. Horrible customer support: They do not respond when the phone lines aren't working. We have to work out the problem with Verizon ourselves.
Avoid this company at all costs.
Daniel
New York, New York
U.S.A.
They also locked us into a 2 year contract without telling us this up front. Horrible customer support: They do not respond when the phone lines aren't working. We have to work out the problem with Verizon ourselves.
Avoid this company at all costs.
Daniel
New York, New York
U.S.A.
1 Updates & Rebuttals
James P.
New York,New York,
United States of America
Opposite Experience
#2Consumer Comment
Sun, September 12, 2010
Hi,
I just came across this posting in a search. I am currently a customer of Marc Gold and Opticom Solutions. The level of service and support my company receives from Opticom is above and beyond what I had experienced with my prior telephone carrier (Verizon). Marc and his team certainly delivered on their promises and in fact did save my company a considerable amount after switching from Verizon. I am sorry to see this report as my experience has been nothing but the opposite. I sincerely hope Daniel's issues were addressed but have to strongly disagree with the assessment.
