- Report: #1354306
Complaint Review: Optics Fast - Manhatten New York
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Optics Fast
Manhatten, New York, USA
Phone:
866-216-3478
Web:
opticsfast.com
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Optics Fast Complete Ripoff. Oakley Prescription Glasses Lost for Good Manhatten New York
Sent my glasses in for what I thought would be a quick fix. I need new nose and ear pads on my Oakley prescription glasses - 1/2/17. Paid for the repair on 1/18/17. After two weeks started to call on the status. "Delightful" women informed me that the LAB was backed up but it would be shipped on 2/2/17. I sent an e-mail on their website and was responded to by DINO, which I assume is the same women that answers the phone.
DINO infomred me that my glasses would be sent back the week of 2/6/17. My wife decided to follow up on the phone and got the same 'delightful' women that said it would be up to two weeks. At this point it was unacceptable, and I only wanted my glasses back, so I called again. I was accused of 'harrassing' them and she didn't have time for my stories, and my glasses would be destroyed if I called them again.
I requested on numerous occasions that my glasses be simply returned to me and I would pay for the shipping. They said the couldn't do that. I think I am out of a $500 pair of prescription glasses and the $120 repair fee.
DO NOT DO THIS.
Nuff Said.
