- Report: #1406854
Complaint Review: Orange Theory Fitness Downtown Miami - Miami Florida
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Author Not Confirmed
Why?
Orange Theory Fitness Downtown Miami
269 NE 2nd Street Miami, 33132 Florida, USA
Phone:
(786) 431-0294
Web:
http://downtown-miami.orangetheoryfitness.com/
Categories:
Business Rating:
(0)
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Orange Theory Fitness Downtown Miami Moved to an area without an Orange Theory nearby, Will not cancel without charging me for a full month even though I've been a freeze fee for months. Miami Florida
Moved to an area without an Orange Theory nearby, They refuse to cancel my membership without charging me for a full month ($169.00 even though I've been a freeze fee for months.
If the would of explained this to me from the begginging I would of cancled the last month I had used the gym in March 2017. I put the account on freeze from March till now paying $15 per month to keep the account active since I wanted to go back. Since then I had to move to a different city that doersnt have any orange theories close to home. I moved for my elderly father to help run his business. I would think given the circumstances they could waive charging me a full month to cancel.
Ive always been on good terms with the gym and always paid. Apparently clients going through some issues and moving thier life is no interest to this locations. Even equinox let me cancel my membership for moving out of town. Avoid orange theory at all costs. I don't treat people like this in my business and nor should they.
