Woodrow1
Romeoville,#2Consumer Comment
Thu, March 12, 2015
I have submitted 7 phones there and have been paid for each one. The problem with this complaint is some people lie or exaggarte that their phone is in good condition when it is actually damaged. When I submitted mine I was very honest about two of them being damged per their guidelines. If you don't follow those instructions or have some skewed idea of what is or is not damaged then that is your own fault. They are clear about that on the site. My phones which were in good condition got the full price. My damaged phones which I SPECIFIED AS DAMAGED got the damaged price. People like to see what they can get away with in terms of sending phones into places like this and expect them to pay top dollar for broken and damaged items and then get mad when their broken items which they claimed were functional don't get the price they want. I was hoenst about my phones and I got paid honestly by orangeoffer.com.
KSanderlin
Portsmouth,#3Author of original report
Fri, August 17, 2012
After writing the above report, filing a complaint with the BBB, posting on the company's facebook page, and notifying the company that I would next be informing the local news stations about my dealings with the company, all of a sudden, my issue was resolved and they agreed to pay the original quoted price.