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  • Report:  #123254

Complaint Review: Orbit Telecom - Wilkes-Barre Pennsylvania

Reported By:
- Wilkes-Barre, Pennsylvania,
Submitted:
Updated:

Orbit Telecom
69 N. Sherman St. Wilkes-Barre, 18702 Pennsylvania, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I opened up my phone bill today and to my surprise I had a voice mail activation fee for $12.95 through Orbit Telecom, something I had never heard of! I called the customer service and demanded it be removed and the girl just kept telling me it will be removed by my next billing cycle and I am lucky that I am going to be credited for it!!!!! I am reporting this to the FCC and I encourage anyone else getting ripped off by this company to do the same!

Erica

Wilkes-Barre, Pennsylvania
U.S.A.


1 Updates & Rebuttals

Nicole

Plantation,
Florida,
U.S.A.
Director Of Customer Service

#2UPDATE Employee

Fri, December 17, 2004

We have recently received a notice of your inquiry on this website. We apologize for any inconvenience you may have experienced and would like to address your concern to your satisfaction at once. Unfortunately, the information provided in your posting was not sufficient for us to locate your account in our records. Please respond to this inquiry with your billing telephone number so that we can resolve this matter promptly. You can also reach our customer service department by email or phone 24 hours a day, 7 days a week. Thank you,

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