Claudia
Fort Greely,#2Author of original report
Sat, February 02, 2013
Addition -to above-:
from 01.31.2013: My Bank Statement shows that the first charges of $2574.90 are gone now. Still 'pending' are the $2118.11. I hope you can help me resolve this issue. I dont have the time to be on the phone for over 2hours anymore. I wasted so much time of my (not covered) days off work and money. MFGClaudia
Also on February 1st we received a call from Orbitz asking why i didn't check in the hotel. My husband explained everything yet again. This person will look in to that -thats all.
Custrelsgal
Chicago,#3UPDATE Employee
Thu, January 31, 2013
Hi,
My name is Shalon, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at [email protected] and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Shalon
Orbitz Customer Relations
Chicago, IL