- Report: #203514
Complaint Review: Orbitz.com Travel Service - Chicago Illinois
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Author Confirmed
Why?
Orbitz.com Travel Service
orbitz.com Chicago, 60661 Illinois, U.S.A.
Phone:
888-656-4546
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
We called Orbitz and told them we were not familiar with Calif. and needed to find a hotel in the Westwood area, near LA. Their representative booked a hotel for us in San Pedro. Mars, actually, from the location we asked for.
When we found that San Pedro is VERY far away from the area we needed, we got on the phone ourselves and found a hotel right in the Westwood area for about $50 less. When we called Orbitz to cancel, we were told that they would still take the money out of our bank account, and we would have to wait 3 to 5 business days for them to put it back. On top of that they charged us a $25 fee JUST FOR USING THEIR SERVICES.
Orbitz is a ripoff! They DO NOT save you money on travel reservations, in fact they charge MORE! And, I've never heard of a reputable organization charging a fee for cancellations made in an appropriate period of time. STAY AWAY FROM THESE CROOKS.
Carol
Gilbert, Arizona
U.S.A.
When we found that San Pedro is VERY far away from the area we needed, we got on the phone ourselves and found a hotel right in the Westwood area for about $50 less. When we called Orbitz to cancel, we were told that they would still take the money out of our bank account, and we would have to wait 3 to 5 business days for them to put it back. On top of that they charged us a $25 fee JUST FOR USING THEIR SERVICES.
Orbitz is a ripoff! They DO NOT save you money on travel reservations, in fact they charge MORE! And, I've never heard of a reputable organization charging a fee for cancellations made in an appropriate period of time. STAY AWAY FROM THESE CROOKS.
Carol
Gilbert, Arizona
U.S.A.
3 Updates & Rebuttals
Thomas
Anderson,South Carolina,
U.S.A.
I have used Orbitz and they delived what I bought....
#2Consumer Comment
Sat, July 29, 2006
two round trip Delta tickets. Orbitz listed ALL available Delta flights, while the Delta site only listed the unpopular flight times. I believe Orbitz will provide a map link with each motel vendor, so you can look at where a motel is located w/r/t your destination. I prefer to look for myself because the agent I might talk to may know even less than I do.
Thomas
Anderson,South Carolina,
U.S.A.
I have used Orbitz and they delived what I bought....
#3Consumer Comment
Sat, July 29, 2006
two round trip Delta tickets. Orbitz listed ALL available Delta flights, while the Delta site only listed the unpopular flight times. I believe Orbitz will provide a map link with each motel vendor, so you can look at where a motel is located w/r/t your destination. I prefer to look for myself because the agent I might talk to may know even less than I do.
Thomas
Anderson,South Carolina,
U.S.A.
I have used Orbitz and they delived what I bought....
#4Consumer Comment
Sat, July 29, 2006
two round trip Delta tickets. Orbitz listed ALL available Delta flights, while the Delta site only listed the unpopular flight times. I believe Orbitz will provide a map link with each motel vendor, so you can look at where a motel is located w/r/t your destination. I prefer to look for myself because the agent I might talk to may know even less than I do.
