- Report: #223025
Complaint Review: Orbitz.com u.s. Airways Express - Internet
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Author Confirmed
Why?
Orbitz.com u.s. Airways Express
orbitz.com Internet, U.S.A.
Phone:
800-428-4322
Web:
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Orbitz.com, u.s. Airways Express screwing over our military when flts are sch to their leave and leave was changed due to Sgts orders at no fault of my son Ripoff Nationwide
On Thanksgiving leave my son who is a MARINE was told to make travel arrangements for Christmas leave which was to start Dec 22, 2006 at 8am. We did this on Nov.22, 2006 with Orbitz.com to fly U. S. Airways Express from Jacksonville, N Carolina to Cleveland Ohio $463.00. Well on Sun Nov 25 after 4pm I notified by text my son in a panic his SGT changed leave to Sat Dec 23, 2006 at 8am.
We had to change his flight to the next day which was another $260.00. I called Orbitz and U S airways and explained to them this was not his fault it was the Marines and of course you can't fight them.
Orbitz said it was U S Airways rules and regulations they follow I need to call them. I did and U S Airways said it was Orbitz rules and regulations. Of course it is no ones fault. Itold them my son joined the Marines(he's 19) to protect us and he does not make alot of money. They said they could not change the rules of the airlines. So there are approx. 460 Marines at Camp Geiger that are getting screwed for approx. $260.00 because their SGT changed their date for leave. These guys and gals serving our country and putting their lives on the line for all of our freedoms and look what these companies do to them. Screw them over. I can see if it were me a civilian that did this but this is one of OUR's not just mine. GOD BLESS OUR TROOPS.
Laurie
painesville, Ohio
U.S.A.
We had to change his flight to the next day which was another $260.00. I called Orbitz and U S airways and explained to them this was not his fault it was the Marines and of course you can't fight them.
Orbitz said it was U S Airways rules and regulations they follow I need to call them. I did and U S Airways said it was Orbitz rules and regulations. Of course it is no ones fault. Itold them my son joined the Marines(he's 19) to protect us and he does not make alot of money. They said they could not change the rules of the airlines. So there are approx. 460 Marines at Camp Geiger that are getting screwed for approx. $260.00 because their SGT changed their date for leave. These guys and gals serving our country and putting their lives on the line for all of our freedoms and look what these companies do to them. Screw them over. I can see if it were me a civilian that did this but this is one of OUR's not just mine. GOD BLESS OUR TROOPS.
Laurie
painesville, Ohio
U.S.A.
1 Updates & Rebuttals
Eirean
Apo,New York,
U.S.A.
few questions
#2Consumer Comment
Wed, December 27, 2006
Hi, was just reading your report and was wondering why the date was changed only by one day. The airlines also have tickets which can be changed and insurance. His SGT can not just say change the date, what is the reason for the change? Did someone else go on leave or was there to many people on leave and he needed to stay behind one day? Your son at least made it home for X-mas which is more then what most military families get. Please reply as soon as possible.
