They promote ordering a free trial bottle of their oil if you pay only a $4.95 shipping fee. Then 14 days later you find a charge for $79.95 on your credit card. When you call to say that you didn't order that they tell you that when you ordered the trial bottle you signed up for a monthly shipment and corresponding charge. That is what they say their contract is that you signed up for when you ordered. However, there is nothing prominently on the order page to indicate that and after talking to them to request a refund, I again looked at the order page and if you click on "terms and provisions" at the very bottom of the page, hidden in a line with their copyright, etc., they spell out their contract that you supposedly just agreed to. It's obviously a very effetive scam!