- Report: #1096407
Complaint Review: OTL*SCORESENSE.COM - Dallas Texas
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Author Not Confirmed
Why?
OTL*SCORESENSE.COM
4447 North Central Expressway, Dallas, 75205 Texas, USA
Phone:
800-972-7204
Web:
OTL*SCORESENSE.COM
Categories:
Business Rating:
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OTL*SCORESENSE.COM Coninues charging my bank account when I cancelled and diputed the first charge Dallas Texas
On 9-22-2013 While checking my bank account another window open and said I could check my credit report for free!
At the time was looking at buying a car, but knew my credit wasnt so good, so thought I would check my credit score and it was advertised as free.
When I got to this "RIP OFF SITE" I was told that they would charge me $1.00 to verify my exsitence and would return this after they knew it was me. I supidly gave them my account number and was then allowed to get my credit score. This Dollar was taken from my bank account and NEVER RETURNED BACK!
On 10-03-13 While checking my Banking account on line there was a $29.95 charge from this ScoreSense! I was outraged and went to the bank and filed a dispute against this.
I called Score Sense and told them of this, I was told by there representative that they would cancell my membership and would reemburse my money.
I recieved a letter from my bank that the dispute might take up 120 days to get a results.
Today 11-1-13 I was again checking my banking account and found another $29.95 taken from my account by Score Sense..
I need to Stop this, but how? They have my banking account, and I think they will do this again and again.
1 Updates & Rebuttals
ScoreSense
ScoreSense
#2UPDATE Employee
Mon, November 04, 2013
Hi,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
