Donnie
LEHIGH ACRES,#2Author of original report
Mon, March 01, 2010
- my story is very true and is fully documented - kept detailed notes on every call plus multiple witness - nothing but problems and lies - good luck if you use them - my boat still sits -
dashx
nokomis,#3REBUTTAL Owner of company
Thu, February 25, 2010
Well, I kinda feel bad that this was posted as soon as I did. i received my motor before this was posted but i just hadn't mounted it on the boat yet. it seems that these guys just do a lot of volume and were behind with their workload in the shop. After the motor was mounted on the boat there were no problems with the work at all and it performs as brand new once again. I feel weird saying this but these guys did an outstanding job with my motor after all and I have over 170 hrs of use without a hiccup!!! Sometimes having negative feedback will always help the company after seeing the positive outcomes. no lawsuits needed here, just another happy customer that jumped the gun cause of being screwed in the past by other mechanics. I would recommend outboardrebuild.com in the future for any outboard needs!!!!
Donnie
LEHIGH ACRES,#4Author of original report
Mon, August 10, 2009
Well here we still go - no money sent by the company as promised and did not recieve all parts, I was able to put the boat in water on 8-9-09 as I had to go buy addition parts to complete this project - 3 months later and the motor over heats - looks like maybe a poppet valve - but they dont replace this per Jimmy - told me to take it to a local shop and they would pay the bill - like I would trust that as they have not even paid me what was promised. As I look at their web page and read what was suppose to be done it looks like a crock of Sh#t to me - It is hard to believe all of my time, money out of pocket and what I had to do to get this far - driven well over 1900 miles - buying parts to put it back together and doing the work that I paid outboardrebuild.com to do. Question now how well will it run and last - and is the over heating problem gone - Jimmy I know you will read this - if you are a man of your word - send the money you promised - said you would pay for another boat mech to fix problem - pay me first - We can work this out before it goes to court but your time is running out very fast - And I promise I will take you to court as I am a man of my word.