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  • Report:  #397401

Complaint Review: PACE BUTLER CORP - Nationwide

Reported By:
- DOCENA, Alabama,
Submitted:
Updated:

PACE BUTLER CORP
http://www.pacebutler.com/ Nationwide, U.S.A.
Phone:
405-7553131
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
They are very eager to obtain your used cell phones.. They called my company repeatdly. When I finally agreed to send them my phones, instead of donating them to my local womens shelter as I had intended to do originally, they quickly sent me multiple pre paid fed ex labels via email. They received my phones on October 23. I was told that I would get a check in aprox 10 days. After 2 weeks I called the company and was told that a check was mailed on Oct 29 but the address they had mailed it to was wrong and they had to wait another 2 weeks for the check to be returend to them before they could issue another check. Yesterday Dec 2 I sent an emai tah I felt like I had been scamed. I finally got a call from a representitive that asked if I had gotten a purchase order from them which I had not. I kept asking her what was the purpose of the purchase order that she was talking about. She reluctantly informed me that they had not ever sent a check but a letter explaining that they were not able to use any of the phones I had sent them. She said there was somthing wrong with every phone iI had sent them. I asked her why I had been previously lied to about a check being mailed on Oct. 29 and she could not answer. I recomend that if anyone has any used unwanted cell phones that they be donated to a womens shelter so they can be put to good use...

Takenby2many

DOCENA, Alabama

U.S.A.


8 Updates & Rebuttals

m.

St. Louis,
Missouri,
United States
PACE BUTLER is a total scam

#2Consumer Comment

Thu, November 17, 2022

Sent in over 45lbs of ipads,  iphones and samsung phones.  We got $13!!!   If we had sold everything for parts on ebay it would have been a minimum of several hundred dollars.  This was pure 100% scam!  Do not deal with these folks!


Kari Thomas

Oklahoma City,
Oklahoma,
Probably Management Writing This

#3UPDATE EX-employee responds

Fri, June 20, 2014

I am a ex employee of PaceButler, this place takes in Stolen Phones, and pay people for them. I worked there from 12-10-2012 to 10-08-2013, I got paid a lot of money for my job, The Management there are Rude, and they practice this environment at work like Brainwashing the employees. I am a bigger woman, and they would be on me constantly about loosing weight!! I had to have this job,


M.ingould

Oklahoma,
United States of America
I gave my old phones

#4Consumer Comment

Fri, November 30, 2012

A month ago i got a call from pace butler regarding my old phones. i send my phones to them and the amount i got in return was quite satisfactory as condition of my phones were not in a very good shape.


david

Oklahoma,
United States of America
Working together since 2 years

#5Consumer Comment

Sat, November 17, 2012

We have been working with Pace Butler since 2 years. Everytime we send them our used phones,we get a reasonable amount in return.We look forward to work with them in future too.


samantha

Oklahoma,
United States of America
Sorry for the inconvinience

#6UPDATE Employee

Sat, November 17, 2012

Hi,
I am Samantha from pace butler.We apologize for any inconvenience caused to you.Kindly mail us your mobile number.We will make our best efforts to address and resolve your issues.


steve

Oklahoma,
United States of America
Received a reasonable amount for my phones

#7Consumer Comment

Thu, November 15, 2012

I got a call from pace butler few days back . they were asking for used cellphones. i did send some phones which were not in a very good shape.After 10 days i received a check of reasonable amount.


jonathan

Oklahoma,
United States of America
bit satisfied

#8Consumer Comment

Wed, November 07, 2012

i had sent 2 phones to pace butler which were in pity condition.
 i was expecting some $20 for it but got a little less than that.
anyways i am quite satisfied now as i later confirmed from a local retailer that i could barely get $20 for those phones elsewhere.


David

OKC,
Oklahoma,
United States of America
cell phone shipment to PaceButler

#9UPDATE Employee

Tue, October 23, 2012

Hello my name is David with PaceButler Corporation. I recently took over the customer service department. We are trying to improve systems and procedures. I am contacting you in hopes of gaining feedback and to resolve anything I can for you. If you are so inclined I would love the oportunity to speak with you about your experience and help an any way I can. I look forward to the opportunity. I can be reached at (405)755-3131. Thank you.

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