Crusader
Owasso,#2Consumer Suggestion
Fri, January 18, 2008
I have been through the fire with Pacific Webworks and I got every dime of my money back. Get the police report. If a debit card transaction, file a protest with your bank and get copies of all the paperwork. If a credit card, file a protest with your credit card company. KEEP COPIES OF EVERYTHING! I called these folks, was instructed to FAX the police report and other documents to them, ATTEN: FRAUD DIVISION and I had my money back in less than a week. I got their fax number off their website. You have to keep after them, hound them with phone calls and e-mails. I also filed a report with the FBI and e-mailed my complaint to the Salt Lake City Police Department. You can file an online complaint with the Better Business Bureau, which I did. Leave no stone unturned, let it be known that you are serious. I got no notice from them that my refund had been granted, I got the pleasant surprise when balancing my checkbook the following month. Your persistence will pay off if you stick with it.