- Report: #149266
Complaint Review: Paintball Adrenaline - Foley Alabama
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Author Confirmed
Why?
Paintball Adrenaline
1219 North McKenzie Street Foley, 36536 Alabama, U.S.A.
Phone:
251-971-3408
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Paintball Adrenaline Ripoff Told them to cancel order, did not cancel, followed through to charge card. Foley Alabama
I had ordered from Paintball Adrenaline 4 weeks ago, calling once a week. Every time I called they say your gun comes in tommorow. I called again, they said the gun never came in, so I told them that I will be ordering from a different web site, and to cancel my order.
They did not cancel my order, they charged to my VISA, and they never answer there phone or emails. So it is impossible to cancel it again.
John
Saint Clair Shores, Michigan
U.S.A.
They did not cancel my order, they charged to my VISA, and they never answer there phone or emails. So it is impossible to cancel it again.
John
Saint Clair Shores, Michigan
U.S.A.
1 Updates & Rebuttals
Shane
Foley,Alabama,
U.S.A.
Customer with a Vendetta
#2UPDATE Employee
Sat, July 23, 2005
This is an example of a customer with a vendetta for absolutely no reason. When this customer placed his order it is true that the product was backordered. We tried on numerous occasions to get a hold of him to notify him. FINALLY he called us back. Because of the problem we offered him a much better product at no additional cost. He refused our offer so we refunded his money. After his refund he also called his credit card company and disputed the charges geting his money back twice. We are still in the proccess of fighting this with his credit card company. Who is the real rip off here??? Here is the transaction showing his refund: Transaction ID: 867640805 Payment Method: XXXXXXXX Amount: (XXX.XX) Since this occurred he has posted on numerous websites and forums a bunch of un-true propaganda. He was even banned from PB Nation, a well known paintball forum. We serve hundreds of customers with little to no problems. All of our info can be found on our website http://www.paintballadrenaline.com. We have a well know store front located in Foley, AL.
