Anonymous
Columbia,#2Consumer Suggestion
Fri, March 07, 2008
I paid with Paypal. They have a phone# for Safecart which processed my order (250-590-2272). I called them and they gave me Paretologic phone #250-370-9229. A polite lady answered and initiated a refund which could take 15 days. So far so good.....
Dave
New Westminster,#3Consumer Suggestion
Thu, June 22, 2006
If they are a scam, they have done a lot of work building a large web site. True, their paretologic website is sparse, but they have a long running blog site, with quite a few news releases from publications. It seems to me that a scam wouldn't go to all that much trouble. In general, and on principle, I find their marketing technique offensive: here's a free scanner to find malware, hey! we found some, send us money to unlock the software so we can clean it for you. Software from other companies that do that have shown up in the spyware definition files from more reputable companies. But, they've got your money. So you need to deal with that. I see that they don't have phone numbers on their main website. They have no Canada411 listing (phone book) which would normally be a reason to be suspicious, except that our phone books in BC only include landline customers of Telus. So not being listed can also just mean they have another phone provider -- VOIP or Sprint or somesuch. Still, not listing any phone numbers anywhere seems backwards. Maybe you'll want to do a whois lookup on their domain. From their Spywaredaily website, I was able to find this address for you: ParetoLogic Inc. 1827 Fort St Victoria, BC V8R 1J6 Canada Hours of Business: 8:00 AM - 6:00 PM PST Technical Support: 8:00 AM - 5:00 PM PST Monday - Friday
Camille
Del Mar,#4Author of original report
Thu, June 22, 2006
Company is headquatered in Victoria, British Columbia, Canada on 4th Street Telephone number 250 370 9229