Conch
Moore,#2Consumer Comment
Mon, April 13, 2009
I am an independent adjuster, not an employee of Pasco, however I have contracted with Pasco. I can't say that what you experienced wasn't how you portrayed it, however I can speak of my experience. I went to Louisiana and Houston for Pasco. At orientation Craig was very specific about "new" clients and that they expected some delays regarding pay until things meshed and better flow was established. He also was explicit about what was expected from adjusters, the vision of Pasco and how we represent Pasco in the field. I received more claims than I imagined I would being a newbie to Pasco. I had many questions regarding how things were being handles vs. other companies, however I also resolved any issues or questions with my team lead first and foremost, and can flatly say...Pasco, and Craig kept their word. If situations changed regarding client expectations or requirements, I was notified in a timely matter and all pay questions were answered promptly. I don't know of ANY non-licensed adjusters, Pasco took copies of all licenses as part of the contract process. Regarding the ten day pay...Craig said at orientation that would commence once the roll over commenced...IE if a client pays 60 days after claims submitted, then that starts your cycle with that client, and in fact I ended up being paid starting 30 days in, every Thursday...NOT every ten days. In this business, and as a contractor get used to it...some clients don't pay for 90 days, that why they say to have 3-6 months pay in the bank before you roll. I asked for an advance at orientation to cover Integriclaims and Craig pulled out a checkbook and wrote it right there. I thought I may need another advance at one point as fuel was outrageous, and was told by my team lead to tell him what I needed up to, and not exceeding a certain amount...turns out I did not need the second advance. I experienced the total opposite of what you have described. I worked in a 5th wheel with 3 other adjusters...all of us shared the same experience. I will definitely work for Pasco again and continue to take Craig for his word.