#20
Sat, August 04, 2001
This email is a rebuttal to RipOff #6010. It was sent by JONATHAN BRETT at [email protected]. Paul Miller BMW are ripoff Dirt Bags (#6010) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: JONATHAN BRETT Their phone number: 973-696-6060 Their relationship to the company: Advocate Rebuttal: THIS CUSTOMERS REPAIRS WERE DELAYED DUE TO THE QUARTER PANEL THAT WAS ORDERED FOR HIS CAR CAME IN DAMAGED AND HAD TO BE REORDERED . THE CUSTOMERS INSURANCE PAID FOR 45% OF HIS RENTAL BILL . THE REMAINDER OF THE BILL HAS BEEN SUBMITTED TO BMW . I HAVE SPOKEN TO CUSTOMER AND EXPLAINED THAT PAUL MILLER BMW WILL REFUND CUST FOR WHAT HE WAS CHARGED FOR THE REMAINDER OF THE RENTAL THAT WAS CHARGED TO HIS CREDIT CARD , CUSTOMER STATED THAT HE DOES WANT TO REMAIN A CUSTOMER OF PAUL MILLER BMW BUT WOULD LIKE TO GET THIS PROBLEM HANDLED ASAP, I ASSURED HIM IT WOULD BE HANDLED BY 8/6/01