- Report: #15364
Complaint Review: PayPal - Nationwide
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PayPal
Nationwide, U.S.A.
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Paypal account frozen due to suggestion given from Paypal cs employee
I use my Paypal account to sell on a weel known online auction service. Periodically I also buy items. Last active period I had a small balance of $130.00 However, it was my money earned from my sales.
I used Paypal to pay for a transaction, and the seller did not ship the merchandise. Paypal is aware of this and continues to let her receive payments via Paypal.
This fraudulent seller ripped me off for a very small amount $15.80. I called Paypal for help, and they did nothing, say they are "investigating" my claim but cannot guarantee anything, or any funds being returned/ recovered. I wish I had just walked away, but instead, upon the suggestion of a Paypal customer service employee I spoke to, I contacted my bank to reverse the charge. I did so. Within 48 hours, my account was frozen. Several buyers had paid me during this time. I was told I could still accpet funds via Paypal but not use them.
My account has been frozen to this day, despite many faxed, and mailed documentation. I was also asked to provide a signed and notorized(at my cost for the notary)affadavit stating Pay[pal may "initiate" debits from my personal checking account. I said I did not feel this was a well written document, too vague, and I added an addendum to it. They will not respond to my faxes or mails unlesss I sign and have notorized,a NON-ammended affadavit.
So, they are still holding my funds. Have been since 1/07/02. I feel I was coerced into seeking help from my bank to put this restriction in process. By my doing this at the suggestion of their customer service agent, as a result, my funds have been "flagged" and frozen.
Today, a small deposit was attempted to be withdrawn from my Checking. Thank God my bank said no.
Where can I file along with others to remove this restriction?
Any help would be welcomed.
Kristina
San Diego, California
I used Paypal to pay for a transaction, and the seller did not ship the merchandise. Paypal is aware of this and continues to let her receive payments via Paypal.
This fraudulent seller ripped me off for a very small amount $15.80. I called Paypal for help, and they did nothing, say they are "investigating" my claim but cannot guarantee anything, or any funds being returned/ recovered. I wish I had just walked away, but instead, upon the suggestion of a Paypal customer service employee I spoke to, I contacted my bank to reverse the charge. I did so. Within 48 hours, my account was frozen. Several buyers had paid me during this time. I was told I could still accpet funds via Paypal but not use them.
My account has been frozen to this day, despite many faxed, and mailed documentation. I was also asked to provide a signed and notorized(at my cost for the notary)affadavit stating Pay[pal may "initiate" debits from my personal checking account. I said I did not feel this was a well written document, too vague, and I added an addendum to it. They will not respond to my faxes or mails unlesss I sign and have notorized,a NON-ammended affadavit.
So, they are still holding my funds. Have been since 1/07/02. I feel I was coerced into seeking help from my bank to put this restriction in process. By my doing this at the suggestion of their customer service agent, as a result, my funds have been "flagged" and frozen.
Today, a small deposit was attempted to be withdrawn from my Checking. Thank God my bank said no.
Where can I file along with others to remove this restriction?
Any help would be welcomed.
Kristina
San Diego, California
3 Updates & Rebuttals
igm
zlos Angeles,California,
U.S.A.
I have got my money back
#2Consumer Suggestion
Thu, December 26, 2002
When I have been ripped off on the internet I go to the site and see who invests in that particular company. I then go to all of the investors and write what has happened to me. I open up a seperate email address for the purpose of getting my money back. You have to be dilligent and you will get your money back. I write to anyone that advertises on the site. I also write to any newpaper article that says anything good about the site. I copy and paste all the information to all parties. I also get all the names of all the persons that I speak to and the time and date. After the phone conversation I go back to all the source that I stated above and give the new rude response that I received. I hope that this helps. It helped me
Carol
Texarkana,Texas,
PayPal PR Guy
#3Consumer Comment
Sun, March 03, 2002
Mr. Damon is not much help. I've emailed him 3 times and he told me to call my local police department to report the fraud. A fraud that occurred in his server!!!!!!!!!!!!!!!!!
Kata
Stamford,Connecticut,
a possible help
#4Consumer Suggestion
Thu, February 28, 2002
Kristina, write to this guy, he might help: [email protected] He is a pr guy from Pay Pal, helped a lot of frustrated people...
