- Report: #920227
Complaint Review: Payza (Formerly Alertpay) - Internet
Reported By:
Mary -
Santa Maria, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Payza (Formerly Alertpay)
Internet, United States of America
Phone:
Web:
www.payza.com
Categories:
Business Rating:
(0)
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Payza (Formerly Alertpay) 2 Check Withdrawals NEVER received Internet
I have requested two check withdrawals in the amount of $73.96 and $91.83 and have not received them. It has been over their time limit of 1-3 weeks and I get NO response other than canned responses from their "customer service" reps. I recommend people stay away from Payza. When thet were Alertpay they were much more professional and efficient. I never had a problem receiving my checks. If anyone from Payza chooses to look into this my Ticket ID: DEK-569-94571.
1 Updates & Rebuttals
Payza_Marco
Montreal,Quebec,
Canada
Dear Member
#2UPDATE Employee
Thu, August 02, 2012
Dear Member
We want to start off by letting you know that we have sent you your checks in the mail. We apologize that they have not yet reached you. Although very rare, mail can sometimes get lost. Please get back to us VIA email with your shipping details so that we may cross reference the information you currently have in your Payza account.
Let's move forward and get this sorted out, please get back to us at your soonest convenience. Our contact email is provided bellow.
[email protected]
All the best
Payza
